Student Services Coordinator I/II, III

Overview

The College of Pharmacy is hiring for a Student Services Coordinator for Academic Programs. This role provides comprehensive academic advising and support to professional (PharmD), undergraduate (Drug and Biopharmaceutical Sciences), graduate (MS and PhD), and dual-degree students, including mid-semester advising, degree progress monitoring, and course registration assistance.

Responsibilities

• Provide comprehensive academic advising and support to professional (PharmD), undergraduate (Drug and Biopharmaceutical Sciences), graduate (MS and PhD), and dual-degree students, including mid-semester advising, degree progress monitoring, and course registration assistance.
• Coordinate early intervention, early alert, academic probation, academic integrity, and student success initiatives; monitor student contracts and support retention efforts.
• Collaborate with internal and external offices and partners (e.g., Academic Coaching, Counseling, and International Programs) to support academic, personal, and compliance-related student needs.
• Support onboarding, orientation, welcome events, and program-related activities for undergraduate, graduate, professional, and international students, including Camp War Eagle, SOS, and Peer Coaching.
• Conduct DegreeWorks audits, degree verifications, and assist with Dean's List and academic recognition processes.
• Provide education to faculty, staff, and students on advising processes, policies, and student success resources; assist with policy development as needed.
• Serve on professional and institutional committees and maintain current knowledge of advising and counseling best practices.

Qualifications

Level I:

• Bachelor's degree -no specific discipline
• 0 years of experience in advising and/or coordinating student services or experience related to the specific academic area

Level II:

• Bachelor's degree -no specific discipline
• 2 years of experience in advising and/or coordinating student services or experience related to the specific academic area

Level III:

• Bachelor's degree - no specific discipline
• 4 years of experience in advising and/or coordinating student services or experience related to the specific academic area

License and Certification:

• Valid in state driver's license, upon hire required

Substitutions Allowed for Experience:

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.