Student Services Coordinator (Outbound)

Job Summary

The Student Services Coordinator (Outbound) manages day-to-day operations of outgoing exchange and study abroad program support services and conducts outgoing student advisement and program development on Georgia Southern's Statesboro & Savannah campuses. This position oversees study abroad and exchange student programs throughout the application, advising, departure, and returning processes, adhering to best practices.

Responsibilities

• Advise Students on Study Abroad Programs, provide individualized and group advising on program options, application procedures, and academic planning
• Update website brochures and program information with the most current information
• Cultivate marketing initiatives and projects for OGE by managing the department website, social media, and pursuing other campus-wide initiatives, as well as serve as the OGE liaison for University Communications and Marketing
• Oversee application tracking, ensure documentation is complete, and coordinate student placements with partner institutions
• Organize orientations and provide guidance on visas, travel logistics, cultural adjustment, and health and safety
• Collaborate with faculty, campus offices, and international partners to support student participation and ensure smooth processes
• Act as a point of contact for students abroad, assist with emergency protocols, and monitor global developments impacting travel
• Help coordinate logistics for faculty-led and exchange programs, including travel, accommodations, and enrollment
• Process payments for program-related expenses and submit accurate, timely expense reports in accordance with institutional policies
• Present to campus and classrooms about Study Abroad/Exchange opportunities
• Serve as the primary campus contact for exchange partner institutions and 3rd party providers

Required Qualifications

Educational Requirements

Bachelor's degree

Required Experience

Three (3) or more years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

Master's Degree

Preferred Qualifications

Knowledge of TerraDotta or other study abroad program management systems
Knowledge of Banner
Knowledge of J-1 exchange student and scholar regulations

Proposed Salary

$20.71 - $21.55
This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Schedule of Availability
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to identify and address problems, formulate rules, articulate policies and rules to internal and external constituents
• Ability to respond effectively to the sensitive inquiries or complaints
• Exhibit personal code of ethics within professional practice
• Commitment to development of academic-residential campus environment through student-centered, collaborative teamwork across academic and Student Affairs units

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Thorough knowledge of emerging trends and needs of students

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Demonstrated project management skills
• Problem-solving and team building experience

Apply Before Date

November 12, 2025
Application review may begin on October 8, 2025.