Job Summary
The Student Services Data Specialist provides data entry, application processing, and records support for Admissions and Records, Financial Aid, and other Student Services functions. This position is responsible for accurately entering, reviewing, updating, and maintaining student information in institutional systems while ensuring the integrity, confidentiality, and accuracy of student records.
The position supports high-volume processing activities, including admissions applications, financial aid application data, student record updates, document processing, and data cleanup. The Student Services Data Specialist works collaboratively with Admissions and Records, Financial Aid, and other college departments to identify and resolve routine data discrepancies and ensure student records are complete and accurate.
Duties/Responsibilities
- Process and enter admissions applications and related student information into institutional systems.
- Assist with the processing and entry of financial aid application information, documents, and other financial aid records as assigned.
- Review applications and records for completeness and accuracy and identify missing, incomplete, or inconsistent information.
- Perform routine data cleanup and correction of student records, including duplicate records, incomplete information, coding errors, and other identified data issues.
- Enter, update, and maintain demographic, academic, admissions, residency, financial aid, and other student information as authorized.
- Process electronic and paper documents and accurately associate documentation with the appropriate student record.
- Assist with high-volume processing projects and backlogs within Admissions and Records, Financial Aid, and Student Services.
- Compare information across systems and documents to identify discrepancies and make authorized corrections or refer issues to the appropriate staff member.
- Run reports, queries, or work queues to identify records requiring review, correction, or additional processing.
- Assist with data validation and quality-control activities to improve the accuracy and integrity of student information.
- Maintain appropriate documentation of changes and processing activities in accordance with institutional procedures.
- Follow established procedures related to FERPA, financial aid information, personally identifiable information, records retention, and data security.
- Communicate with appropriate staff when additional information or review is required to complete a record.
- Provide general processing and administrative support during peak enrollment, registration, and financial aid periods.
- Cross-train in Admissions and Records and Financial Aid processing functions to provide additional support as needed.
- Maintain confidentiality and exercise appropriate judgment when working with sensitive student information.
- Perform other duties and special projects as assigned.
Knowledge, Skills, and Abilities
- Strong data-entry skills with a high degree of accuracy and attention to detail.
- Ability to process a high volume of information while maintaining accuracy.
- Strong organizational and time-management skills.
- Ability to identify inconsistencies, errors, and missing information in student records.
- Ability to learn and follow detailed procedures, regulations, and institutional policies.
- Ability to work with multiple computer systems and applications.
- Basic proficiency with Microsoft Office applications, particularly Excel and Outlook.
- Ability to maintain confidentiality when working with sensitive student and financial information.
- Ability to prioritize assignments and meet established processing deadlines.
- Ability to work independently while also functioning effectively as part of a team.
- Effective written and verbal communication skills.
- Ability to provide professional and courteous service to students, faculty, staff, and external constituents.
Minimum/Preferred Qualifications
High school diploma or equivalent.
- Experience performing data entry, records processing, administrative support, or similar work.
- Demonstrated experience using computer systems and entering or maintaining electronic records.
- Demonstrated ability to perform detailed work accurately.
Preferred Qualifications
- Associate degree or higher from an accredited institution.
- Experience working with a student information system or enterprise resource planning system, preferably Banner.
- Experience performing data validation, record reconciliation, or data cleanup.
Supplemental Information
Working Conditions
Work is primarily performed in an office environment and requires extensive computer and data-entry activity. The position may experience periods of high-volume processing and increased workload associated with application, registration, financial aid, and enrollment deadlines.
Additional Expectations
The Student Services Data Specialist is expected to maintain a high level of accuracy, confidentiality, professionalism, and dependability. Because the position works with records that may affect admission, enrollment, financial aid, and other student services, careful adherence to established procedures and timely identification of discrepancies are essential.
LSCO is an E-Verify Employer.
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Click here for the Security Sensitive Release Form.
Working at Lamar State College-Orange
For more than 50 years, LSCO has provided an affordable, quality education in an environment that emphasizes friendly service and personal attention.
Lamar State College Orange currently has a student body of approximately 2,648. Two-year academic programs are offered in business, communication, computer science, criminal justice, education, liberal arts, theater, natural science and sociology. These academic programs lead to associate of science degrees and will transfer to four-year institutions for students seeking baccalaureate degrees. Thirty technical programs are available, leading to associate of applied science degrees, certificates of completion and institutional awards. Some of these degrees include process operating and industrial technology, instrumentation, and medical office. Customized training programs to meet the needs of local business and industry and offered through the Continuing and Workforce Education Department.
