Student Services Specialist
Student Services Specialist
The Student Services Specialist will provide professional administrative support to the chairperson, department, faculty, and students.
Essential Job Duties:
- Serve as the main receptionist.
- Greet visitors and guests.
- Answer inquiries via telephone and email.
- Performs general office support duties.
- Receives and distributes incoming and outgoing campus mail.
- Support the activities of the Graduate Liaison and Graduate Studies Committee.
- Assist students with processes and procedures.
- Student recruiting, admissions, enrollment, matriculation, end of program assessments, and graduation requirements, including maintaining confidential records.
- Support the department communication plan through email and social media accounts.
- Effectively use numerous software programs including Word, Excel, databases, HTML/CSS and numerous OU tools such as Slate, Cognos, One, and more.
- Coordinate with other units campus.
- Manage student events, special projects and department special events as assigned.
- Must be able to able to drive in order to pick up supplies, set up and clean up, food, etc for student events, special projects and department events.
- Performs various duties as needed to successfully fulfill the function of the position.
Job Requirements
Required Education: High School Diploma or GED
Skills:
- Knowledge of office procedures
- General office and customer service skills
- Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
- Excellent interpersonal skills
- Ability to work independently and as a team player
- Ability to complete tasks in an efficient and timely manner
- Must be detail-oriented for accuracy of data and information
- Ability to multitask, be organized, and self-motivated
- Ability to work in stressful situations
- Ability to communicate verbally and in writing
Certifications: None
Advertised Physical Requirements: Regular pressure to meet productivity standards; frequent exposure to pressure caused by deadlines and busy periods; requires contact with other departments and university officials, may be required to lift and move items up to 25 lbs, bend, stoop, carry, engage in repetitive motion, and communicate effectively.
Departmental Preferences: 24 months of administrative support-related experience; 12 month of university experience
Supervision: No Supervisory Duties
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing
Salary Range: Targeted salary $33,000 annually based upon experience
Work Schedule: Monday to Friday; 8:00 am to 5:00 pm
Work Type: Onsite
Job Location: Oklahoma-Norman-Norman Campus
Organization: Health and Exercise Science
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