Student Success Coach

Bournemouth University - Student Support and Wellbeing

Location:	Bournemouth
Salary:	£25,733 to £28,381 per annum (pro rata) with progression opportunities to £30,805
Hours:	Full Time
Contract Type:	Permanent
Placed On:	27th October 2025
Closes:	14th November 2025

About the role

We are looking for a full-time Student Success Coach to join our new Student Success Team, providing advice, guidance and tailored interventions to help students overcome personal challenges and thrive during their time at university. Acting as a first point of contact for non-academic concerns, you will work in partnership with students in a strength based and solution focussed way to assess needs, develop solutions, and make appropriate referrals. You will collaborate with colleagues across Student Services and the wider university community, ensuring students feel supported, resilient, and able to achieve their goals. This is a rewarding opportunity to make a real difference to the student experience at Bournemouth University.

This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s Points Based System. Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position. For more information, please visit https://www.gov.uk/skilled-worker-visa/your-job.

We are committed to providing a safe environment for all students and staff. This position is required to undertake regulated activity and therefore is subject to a satisfactory DBS Disclosure. Further information on BU’s safeguarding policies on safeguarding vulnerable groups can be found online.

About the department

Student Services is made up of a variety of different departments, all of whom provide a wide range of support to our students. Our goal is to provide students with the opportunity to reach their full potential by ensuring that their personal and social needs are met, and that they are well placed to make the most of their future career prospects through skills support and careers development. Every individual is different, and we understand the importance of different voices, experiences, perspectives and backgrounds to bolster creativity and innovation.

About us

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge and enriching society through the fusion of education, research and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives and experiences that help to build our global learning community.

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

A job description for this position is available at the top of this page. If you require this in a different format, please contact us at hrvacancies@bournemouth.ac.uk.