Position Summary
Responsible for providing retention support systems including coaching, mentoring, and supplemental instruction to ensure student success and retention for students. Responsible for engaging students in a variety of student services activities to ensure progression towards graduation leading to career or transfer goals; with particular emphasis on maintaining or regarding financial aid eligibility through Satisfactory Academic Progress(SAP).
Provides financial aid counseling and support to students experiencing academic difficulties, attendance concerns, enrollment changes or withdrawal. Assists the Financial Aid Director with SAP monitoring, appeal documentation, academic recovery plans, and Return of Title IV (R2T4) processes. Works collaboratively with faculty, advising staff, financial aid personnel and other student support professionals to address academic and financial barriers to student success.
Salary Schedule Placement: Appropriate placement on Salary Schedule E4 05 ($35,670 - $53,865) based on experience.
Essential Duties and Responsibilities
- Serves as a Success Coach, primary responsibilities include closing student stop-out gap, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress.
- Provide information and assist students in areas such as academic standing, college policies, campus resources, college admissions to selective programs, major and course selection, financial aid, and graduation requirements; assists students with financial aid applications and required documentation, reviews assigned material for completeness and consistency, requests missing information and refers eligibility of processing concerns to appropriate financial aid personnel
- Support students acclimating to college, bridging gaps of knowledge, and transitioning to alternative modalities that differ from “traditional” classroom structure.
- Acts as a liaison among Financial Aid, Advising, Student Disability Services, Career Services, Admissions, the Registrar, faculty and other appropriate college departments to coordinate student support.
- Assists faculty and staff in identifying trends and researching best practices in student retention.
- Utilizes data and retention software to guide interventions and monitors effectiveness and student progress.
- Participate in appropriate training/professional development, including federal, state and region association conferences.
- Assist in statistical data collection for reporting and/or funding purposes.
- Assists students in assessing their skills, interests and aptitudes, identifying realistic career goals, and developing educational plans. Assists with degree and certificate planning, applicable transfer articulation agreements, advising activities and academic support as assigned
- Provides targeted coaching and proactive outreach to students at risk of not meeting SAP requirements and to students on financial aid warning, probation, or suspension as applicable under institutional policy.
- Provides timely outreach and counseling to students considering withdrawal or experiencing attendance or participation concerns and financial aid consequences. Assists the Financial Aid Director with R2T4 documentation and record maintenance and communication notices.
- Assist students in assessing their skills, interests and aptitudes as well as identifying realistic career goals and developing individual educational plans;
- Provide assistance to students and instructors to problem solve issues that arise related to progress towards academic goals, persistence, attendance, and graduation;
- Assist with events and other learning opportunities that support students in reaching their academic and career goals.
- To perform other job-related duties as assigned by the appropriate administrative head.
Qualifications
REQUIRED EDUCATION, STANDARDS, AND TRAINING:
- Bachelor’s degree from a regionally accredited institution
- Experience in collegiate advising/counseling required
- Ability to work flexible hours and travel as needed
REQUIRED LICENSE, CERTIFICATION, OR SPECIAL CREDENTIALS:
- None
OTHER QUALIFICATIONS AND JOB REQUIREMENTS:
- Excellent written and oral communication skills.
- Proficiency in using Microsoft Office.
- Ability to maintain confidentiality and work independently and collaboratively.
Application Procedures/Additional Information
Applicants may apply at www.lawsonstate.edu. For questions please contact the Office of Human Resources at [contact details available in the full listing] . All application materials will become the property of the college. It is the sole responsibility of the applicant to ensure his or her application packet is completed. Only applications received during the period of this announcement will be considered. No previous application files will be transferred for consideration for this position.
A complete application packet consists of:
- A cover letter
- An Online application
- A current resume
- A copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.
If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.
Applicants who fail to submit a complete application packet will not be considered. Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience. Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature. Work experience verification from a current employer may be delayed until an official offer of employment has been made. Applicants must submit a written request to delay submission or work experience verification from a current employer. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
ADDITIONAL INFORMATION
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense. The College reserves the right to withdraw this job announcement at any time prior to awarding.
About Lawson State Community College
Lawson State Community College is a comprehensive, diverse, public, two-year, multi-campus college, which seeks to provide accessible quality educational opportunities, promote economic growth and enhance the quality of life for people in its service area. The College is dedicated to providing affordable and accessible lifelong learning opportunities through varied instructional modes in order to prepare students for employment or career advancement, enable students to transfer to senior colleges and universities, and provide customized training for business and industry.
