Student Success Coach

About the Job

Student Success Coach

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Brief Overview

Student success coaches advise a consistent cohort of students in the Bachelor of Science in Health Science (BSHS) program throughout their collegiate careers from matriculation to graduation. The student success coach position extends beyond the traditional academic advising philosophy and is designed for a new institutional and curricular model. Coaches cultivate individualized relationships with students to provide holistic academic, pre-health, career and life coaching, empowering and guiding students in their academic persistence and career development.

Coaches are guided in their practice by their core values of respect, empowerment, an ethic of care, and guiding students. In addition to advising and student advocacy, student success coaches participate in teaching, coaching projects, and professional development and campus engagement.

Location and Work environment

This position is based in person on the University of Minnesota Rochester campus. To ensure high-touch support for students, four days a week on campus is required while students are present, with some flexibility for remote work during other times.

Work Schedule

This position follows a standard weekday schedule with occasional evening and weekend commitments to support student programming, special events, and peak advising periods.

Primary Responsibilities

Advising & Student Advocacy 65%

Support assigned students with academic, career, pre-health, and personal development coaching.

Academic Advising

• Proactively mentor students through the process of formulating a personalized education plan, utilizing a variety of academic advising strategies including one on-one and group advising
• Work closely with faculty to support student success in and out of the classroom
• Coach students (including those placed on academic warning) on goal setting, academic success skills, and utilizing appropriate academic resources
• Assist students through the capstone planning, proposal, and reflection process
• Independently interpret and apply complex university policies to resolve high-level student issues
• Monitor student progress towards graduation; extract, analyze, and report on student progress utilizing available databases and resources (e.g. APAS, PeopleSoft, Grad Planner, APLUS, Canvas)

Career & Pre-Health Advising

• Support and empower students in their career decision making process
• Advise on appropriate academic and experiential preparatory activities based on student’s intended career or educational pathway in Health Sciences
• Help students develop a professional identity, including resume and cover letter writing, interviewing skills, job search strategies
• Help students navigate the application process for graduate and professional school

Personal Development Coaching

• Support students in navigating the transition to college; homesickness, self-advocacy, overcoming personal and/or academic challenges
• Refer students to other campus resources such as disability services, counseling services, housing, Care Team, health and wellness resources

Teaching and Management of Coaching Resources 30%

• Teach select section(s) of CAP Career Development courses
• Organize and manage course materials and assignments utilizing Canvas Learning Management System
• Collaborate with teaching team(s) to create and continuously improve curriculum

Professional Development and Campus Engagement 5%

• Actively participate in Center for Learning Innovation meetings and initiatives
• Serve on cross-functional teams for select initiatives and programs
• Continue professional development and scholarly activity in the field of academic advising

Qualifications

Required Qualifications

• Candidates must have a bachelor's degree plus at least four years of relevant experience, or a master’s degree plus at least two years of relevant experience. Relevant experience may include college-level advising, student advocacy, mentoring, or coaching.

Preferred Qualifications

• Master’s degree in student personnel and counseling, higher education administration, educational leadership, counseling or related area
• Three or more years of relevant higher education advising experience
• Experience with personal or career development curriculum or programming
• Experience advising students interested in health care professions
• Familiarity with student records databases and electronic resources (e.g. APAS, PeopleSoft, Grad Planner, APLUS, Canvas)
• A demonstrated commitment to diversity and equity and advanced intercultural competencies

Pay and Benefits

Pay Range: $58,000 - $63,000 annually, depending on education/qualifications/experience