"Student Success Coach - SHP Admissions & Student Affairs"

Extended Job Title

Student Success Coach - SHP Admissions & Student Affairs

Position Description

The School of Health Professions (SHP) Office of Admissions and Student Affairs is seeking a well-qualified candidate for the position of Student Success Coach who contributes to the advancement of institutional student success. This position is critical to the day-to-day processes within the SHP Office of Admissions and Student Affairs, working in a fast-paced environment, reporting to the Director of Admissions. The individual will be willing to step in whenever needed, while prioritizing and handling multiple tasks associated with the position and supporting the Admissions & Student Affairs team. This individual will assist with recruitment, prospective student advising, admissions processing, new student onboarding and student engagement to support the SHP enrollment goals.

Requisition ID

42357BR

Travel Required

None

Pay Grade Maximum

47.28

Major/Essential Functions

• Evaluate admission applications.
• Assist with the Slate (CRM) system in gathering student information, tracking and reporting.
• Serve as an admission advisor to prospective SHP students and SHP applicants.
• Compare degree requirements and contents of courses offered with those of other colleges and universities.
• Assist with New student onboarding processes.
• Perform recruiting activities and maintain recruitment records as needed.
• Assist in answering phones and emails received about the TTUHSC (Texas Tech Health Sciences Center) School of Health Professions.
• Assist with TTUHSC School of Health Professions events.
• Maintain strict confidentiality for applicants, current students, faculty and staff.
• Observe work safety rules.

Grant Funded?

No

Pay Grade Minimum

19.7

Pay Basis

Hourly

Work Location

Lubbock

Preferred Qualifications

• Experience within higher education.
• Experience in analyzing college transcripts and determining eligibility for admissions.
• Experienced in managing multiple, diverse projects simultaneously with tight shifting deadlines.
• Knowledge of Slate (CRM), Banner, Web Admit, and Xtender web-based applications.

Department

SHP Admissions and Student Aff Lbk

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

Bachelor’s degree in a related area of study and 2 years of student support experience in a mentoring, advising, tutoring, or related capacity.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.