Student Success Coach
Job Summary/Basic Function
Provides academic advice and counseling for first- and second-year students. Collaborates with colleagues and other units to create, implement, assess, and refine systems designed to support student retention.
DUTIES AND RESPONSIBILITIES:
- Work with first- and second-year students to define and plan for achieving realistic educational goals.
- Monitor student progress toward achieving educational and career goals.
- Work with faculty and staff to develop and implement retention strategies, including intervention and early alert.
- Maintain complete and accurate records showing the student’s major, career plans, and other related information.
- Track and ensure correction and updating of student academic records in Banner.
- Collaborate in developing and implementing a seamless system for juniors to transition to academic advising within their department.
- Ensure collaboration among related offices to track and assist students in meeting their academic goals.
- Engage students in conversations about the University’s core values.
- Match students with appropriate academic support and counseling services.
- Participate in University committees and projects related to student learning and academic success.
- Review and approve students’ proposed class schedules.
- Provide advising services for upper-class students during faculty absence.
- Participate in outreach efforts to re-enroll students placed on academic suspension.
Minimum Qualifications
- Bachelor’s degree in an academic discipline, Master’s degree preferred
- Previous advising or teaching experience at the college level.
- Excellent computer skills.
- Excellent communication and interpersonal skills.
- Availability to work a flexible schedule that involves some evening and weekend duties.
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