Student Success Specialist (Elevate)

Essential Job Duties

The Elevate program is seeking a collaborative, student- and person focused professional who is passionate about supporting student success and the authentic inclusion of adults with intellectual disabilities in post secondary educational and social environments. This role works closely with program participants, college student peers, faculty, and staff to deliver high-quality program and individualized student support and contribute to continuous program improvement. The ideal candidate brings strong communication, problem-solving, and organizational skills, along with a commitment to fostering student growth, self-determination, and positive educational outcomes.

Student & Customer Service (30%)

Build and maintain strong, collaborative relationships with full- and part-time staff to support effective instructional planning and program delivery. Foster positive, professional, and student-centered interactions with participants in the Elevate program, helping create a dynamic and supportive learning environment that promotes student academic and personal success.

Information & Records Administration (20%)

Leverage a strong understanding of student performance metrics to support informed decision-making and continuous program improvement. Analyze student information to enhance services, monitor outcomes, and contribute to the overall effectiveness of the Elevate program.

Decision Making (20%)

Review and synthesize multiple sources of student and program data while applying University and program policies, procedures, and evidence-best practices across settings. Utilize a student-focused that promotes self-determination and develops effective solutions to support individual student needs and success.

Program Management & Improvement (15%)

Actively participate in reciprocal mentoring and collaborative learning with full- and part-time staff to strengthen program delivery, share best practices, and support continuous improvement initiatives that enhance the student experience and program outcomes.

Coordination (15%)

Collaborate and communicate effectively across a large, multidisciplinary service delivery team. Adhere to established processes and procedures while contributing to coordinated efforts that support program goals and positive student outcomes.