support students’ through their programs. Team members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations’ need for access to services, which will include evenings and occasional weekends.
Note: Must live within driving distance to one our locations: D.C., Chicago, Dallas, Los Angeles, Anaheim, or San Diego.
Principle Duties:
- Work with and support new and continuing students at various stages of their education.
- Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
- Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
- Respond to calls and e-mails from incoming or current students daily by providing guidance regarding course work, policies, and support.
- Ensure student’s academic account/record are accurate and up to date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
- Serve as the campus Accommodations coordinator, reviewing documentation and other departments, ensuring that students eligible for accommodation receive support in line with ADA and other relevant laws.
- Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
- Serve as a liaison with primary responsibilities for a sub-department of Student Support Services (e.g. international student services, ADA accommodations, military student support, etc.).
- Advising students on course/program content and registration in degree program of study.
- Follow-up on the progress of Academic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or in need of additional support.
- Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
- Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
- Advise students on support services and resources available to them through their school.
- Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
- Perform other duties as assigned.
Essential Knowledge, Skills, and Abilities:
- Excellent PC skills (Word, Excel, Power Point) and other clerical skills (phone skills, typing, filing)
- Skills to establish and maintain effective relationships
- Excellent verbal and written communication skills
- Organizational and time management skills
- Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position/title
- Excellent teamwork
Position Qualifications:
- Bachelor's degree required
- Experience within student facing positions and/or higher education preferred
Compensation & Benefits
This opportunity is budgeted at $21.79-25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
https://www.thechicagoschool.edu/career-opportunities/
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.
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