work with general student records and must be able to perform all duties in a professional manner and maintain confidentiality of all University and student records. Additionally, this position serves as an advisor/liaison to proactively work with NMHU front line offices to solve student issues related, but not limited to: Financial Aid Scholarship, Human Resources, Registrar, Admissions, Graduate, Business Office, and Center (as necessary) matters. DUTIES AND RESPONSIBILITIES: Operations/Office Management: • Utilize Internet Native and Self-Service Banner on a regular basis to process necessary actions to support Business Office, Financial Aid, Registrar, and advisement, etc. functions. • Support recruitment efforts; • Maintain accurate records of student and prospective student interactions while maintaining student record confidentiality in accordance with federal regulations; • Maintain timely, positive communications between the university, students, and prospective students via telephone, email, social media, etc.; • Advocate for students and serve as liaison to multiple functional areas of the university; • Engage in professional development activities; • Maintain regular attendance; • Perform other job related duties as assigned. Financial Aid & Scholarships: • Support students with scholarship application procedures and deadlines; • Support student needs related to Consortium Agreements with visiting institutions; • Support VA Certifying Official in the coordination and maintenance of VA files, as necessary; • Participate in Office of Financial Aid and Scholarships departmental meetings, as necessary. Admissions & Recruitment: • Understand, advise, and process, as necessary, new student applications for admission, transcript requests/submissions, etc.; • Support NMHU recruitment efforts; • Participate in Office of Admissions and Recruitment departmental meetings, as necessary. Registrar: • Assist new students in accessing and utilizing Self-Service Banner, student email, Degree Audit, and navigating the NMHU website online docs, etc.; • Understand, advise, and coordinate, student registration, appeals, VA paperwork, applications for degree, transcript requests/submissions, pre-requisites, permission requirements, etc.; • Coordinate with Registrar on student record updates; • Participate in Registrar departmental meetings, as necessary. Advisement: • Advise transfer students on transfer process, basic transfer evaluation, educational options, and program articulation or transfer agreements, and refer students to the appropriate faculty member, Chair, or Dean, when necessary; • Support academic programs in student progress; • Understand and advise on MOUs and articulation (transfer) agreements with partner schools; • In coordination with faculty advisor, assist students with appropriate paperwork such as course substitutions, programs of study, orals packets, independent studies, etc. • Participate in academic program departmental meetings, as necessary. Qualifications MINIMUM REQUIREMENTS: • Must be willing to travel; • Must have a valid Driver’s License; • Must be available for Notary certification, as necessary; • Must be willing to work overtime, evenings, and weekends, as required. Preferred Qualifications: • EDUCATION: Baccalaureate Degree in any discipline. Baccalaureate degree may be substituted with a minimum of five years’ experience in at least two of the functional areas listed in DUTIES & RESPONSIBILITIES. • EXPERIENCE: Two (2) years’ higher education experience in administrative work. KNOWLEDGE, SKILLS, & ABILITIES: • Demonstrate respect for all individuals and sensitivity to cultural and language differences; • Knowledge and proficiency with Microsoft Office (Word, Excel, Publisher, PowerPoint etc.); • Knowledge of basic mathematics and statistics; • Knowledge of applicable university policies and procedures; • Considerable knowledge of English, grammar, and spelling with excellent proof reading skills; • Ability to work with sensitive, confidential data, and records; • Knowledge of general office practices and procedures; • Ability to maintain effective working relationships; • Skilled typist and knowledge of proper telephone etiquette; • Ability to create presentations and communicate both orally and in writing at a high level; • Ability to utilize independent judgment; • Ability to work with minimal direction and supervision; • Ability to exercise patience and maintain composure during stressful situations. PHYSICAL DEMANDS: • Repetitive hand motions and prolonged use of computer. • Must occasionally lift and/or move up to forty (40) pounds. • Sitting for extended periods of time. • Kneel, bend, reach, and stoop. • Walking for extended periods of time. WORK ENVIRONMENT: • Work is performed in a typical interior/office work environment. • Work with frequent interruptions

work with general student records and must be able to perform all duties in a professional manner and maintain confidentiality of all University and student records. Additionally, this position serves as an advisor/liaison to proactively work with NMHU front line offices to solve student issues related, but not limited to: Financial Aid Scholarship, Human Resources, Registrar, Admissions, Graduate, Business Office, and Center (as necessary) matters. DUTIES AND RESPONSIBILITIES: Operations/Office Management: • Utilize Internet Native and Self-Service Banner on a regular basis to process necessary actions to support Business Office, Financial Aid, Registrar, and advisement, etc. functions. • Support recruitment efforts; • Maintain accurate records of student and prospective student interactions while maintaining student record confidentiality in accordance with federal regulations; • Maintain timely, positive communications between the university, students, and prospective students via telephone, email, social media, etc.; • Advocate for students and serve as liaison to multiple functional areas of the university; • Engage in professional development activities; • Maintain regular attendance; • Perform other job related duties as assigned. Financial Aid & Scholarships: • Support students with scholarship application procedures and deadlines; • Support student needs related to Consortium Agreements with visiting institutions; • Support VA Certifying Official in the coordination and maintenance of VA files, as necessary; • Participate in Office of Financial Aid and Scholarships departmental meetings, as necessary. Admissions & Recruitment: • Understand, advise, and process, as necessary, new student applications for admission, transcript requests/submissions, etc.; • Support NMHU recruitment efforts; • Participate in Office of Admissions and Recruitment departmental meetings, as necessary. Registrar: • Assist new students in accessing and utilizing Self-Service Banner, student email, Degree Audit, and navigating the NMHU website online docs, etc.; • Understand, advise, and coordinate, student registration, appeals, VA paperwork, applications for degree, transcript requests/submissions, pre-requisites, permission requirements, etc.; • Coordinate with Registrar on student record updates; • Participate in Registrar departmental meetings, as necessary. Advisement: • Advise transfer students on transfer process, basic transfer evaluation, educational options, and program articulation or transfer agreements, and refer students to the appropriate faculty member, Chair, or Dean, when necessary; • Support academic programs in student progress; • Understand and advise on MOUs and articulation (transfer) agreements with partner schools; • In coordination with faculty advisor, assist students with appropriate paperwork such as course substitutions, programs of study, orals packets, independent studies, etc. • Participate in academic program departmental meetings, as necessary. Qualifications MINIMUM REQUIREMENTS: • Must be willing to travel; • Must have a valid Driver’s License; • Must be available for Notary certification, as necessary; • Must be willing to work overtime, evenings, and weekends, as required. Preferred Qualifications: • EDUCATION: Baccalaureate Degree in any discipline. Baccalaureate degree may be substituted with a minimum of five years’ experience in at least two of the functional areas listed in DUTIES & RESPONSIBILITIES. • EXPERIENCE: Two (2) years’ higher education experience in administrative work. KNOWLEDGE, SKILLS, & ABILITIES: • Demonstrate respect for all individuals and sensitivity to cultural and language differences; • Knowledge and proficiency with Microsoft Office (Word, Excel, Publisher, PowerPoint etc.); • Knowledge of basic mathematics and statistics; • Knowledge of applicable university policies and procedures; • Considerable knowledge of English, grammar, and spelling with excellent proof reading skills; • Ability to work with sensitive, confidential data, and records; • Knowledge of general office practices and procedures; • Ability to maintain effective working relationships; • Skilled typist and knowledge of proper telephone etiquette; • Ability to create presentations and communicate both orally and in writing at a high level; • Ability to utilize independent judgment; • Ability to work with minimal direction and supervision; • Ability to exercise patience and maintain composure during stressful situations. PHYSICAL DEMANDS: • Repetitive hand motions and prolonged use of computer. • Must occasionally lift and/or move up to forty (40) pounds. • Sitting for extended periods of time. • Kneel, bend, reach, and stoop. • Walking for extended periods of time. WORK ENVIRONMENT: • Work is performed in a typical interior/office work environment. • Work with frequent interruptions