Student Wellness & Basic Needs Coordinator (Non-Clinical)
Office of Student Affairs
Part Time (19hrs a week), Non-Exempt Contingent 1
Remote
UMGC seeks a compassionate, solution-focused professional to serve as Coordinator of Wellness & Basic Needs within Global Student Support Services. This role supports a global population of adult learners by reducing barriers related to wellness, mental health, and basic needs through coordinated, non-clinical support and scalable programming.
The Coordinator serves as a primary connector for students navigating life challenges while contributing to the design, delivery, and continuous improvement of UMGC's wellness and basic needs ecosystem in a digital-first environment.
Key Responsibilities
- Serve as a primary point of contact for students experiencing wellness or basic needs challenges, providing empathetic, solution-focused support.
- Oversee the coordination and ongoing operation of the university's suite of non-clinical wellness and basic needs services, ensuring alignment with learner needs, service standards, and institutional priorities.
- Provide warm handoffs and referrals to internal partners, digital wellness platforms, and community-based resources.
- Manage a limited caseload of escalated student situations in coordination with faculty, staff, and campus partners.
- Design and deliver virtual workshops, campaigns, and outreach initiatives that promote proactive wellness, resilience, and awareness among students, faculty, and staff.
- Support food insecurity and basic needs initiatives, including pantry operations and institutional giving programs.
- Build and maintain partnerships with Financial Aid, Global Military Operations, Title IX, Accessibility Services, the Behavioral Intervention Team, and other student support units.
- Collect and analyze student feedback and service data to drive continuous improvement and surface actionable trends.
- Support department-wide initiatives advancing equity, belonging, and student success.
Required Education & Experience
- Bachelor's degree from a regionally accredited institution in a related field.
- One (1) year of experience in student support, wellness coordination, or related roles.
- Strong communication, organizational, and digital service delivery skills.
Preferred Qualifications
- Master's degree in social work, psychology, public health, or related field.
- Experience delivering online or virtual student support services.
- Familiarity with trauma-informed and person-centered approaches.
All submissions should include a cover letter and resume.
Hiring Rate: $30.00
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