Study Coordinator (# 376562)

Lead structured virtual study visits via secure telehealth platforms, maintaining a professional clinical environment in a remote setting

Track participant payment cards and initiate payments after study visits

Facilitate the timely review and reporting of adverse reactions and serious adverse events

Provide basic troubleshooting for study-provided technology

Actively participate in weekly study team meetings to report on enrollment progress, participant challenges, technological troubles, and other related topics

Identify potential gaps or concerns in the workflows and suggest practical changes for improvement to the study's leadership team

Additional study-related activities, as assigned

Data Collection (30%)

• Oversee the collection of participant-reported outcome surveys
• Administer surveys to and conduct interviews with study participants
• Maintain high quality source documentation and participant files
• Promptly and accurately enter participant data in databases

Clinical Intervention & Supply Coordination (20%)

• Under the supervision of the study physicians, instruct participants on how to administer study medications and proper disposal of used medical pens
• Initiate and track study medication orders through the Investigational Drug Services pharmacy
• Proactively resolve issues related to medication delivery and participant receipt of study materials
• Routinely assess participant medication compliance, utilizing motivational interviewing and education to troubleshoot adherence barriers
• Coordinate remote laboratory visits; ensure participants receive transportation vouchers and instructions for blood draws and biometric measurements
• Monitor participants for adverse events and changes in health status.

Essential Employees: The successful candidate will be designated as an Essential Employee. Essential Employees are expected to report to campus during a University State of Emergency (reduced operations or campus closure) unless specifically directed by the Department not to report or if directed by civil emergency or medical authorities not to report for health and safety reasons. As an Essential Employee, you must report to campus even if the closure is less than 3 days.

Qualifications

All required qualifications must be documented on application materials

Required Qualifications:

• BA/BS in a scientific or health related field and at least 2 years research experience OR a combination of education and experience in research to equal at least 6 years
• Expertise in telehealth platforms and demonstrated experience with computerized data management
• Detail-oriented with exceptional organizational, planning, and problem-solving skills
• Ability to work independently, as a part of a team, and with changing priorities
• Demonstrated ability to maintain deadlines and prioritize assignments
• Excellent written, verbal, and interpersonal skills, including in a virtual environment

Preferred Qualifications:

• Experience working with adolescents and their caregivers in a research or high-volume clinical setting
• Experience with REDCap data management and Oncore Clinical Trials Management System
• Bilingual Spanish/English speaker with experience speaking both languages in a professional setting

Pay and Benefits

Pay Range: $55,000 - $67,000/year; depending on education/qualifications/experience

Time Appointment: 100% Appointment (Hybrid)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

The University of Minnesota Medical School

Committed to innovation and diversity, the Medical School educates physicians, scientists, and health professionals; generates knowledge and treatments; and cares for patients and communities with compassion and respect. We value excellence, inclusiveness, collaboration, and discovery.
The mission of the regional campus located in Duluth is to be a national leader in improving healthcare access and outcomes in rural Minnesota and American Indian/Alaska Native (AI/AN) communities. In partnership with CentraCare, the regional campus in St. Cloud offers a wide range of patient experiences throughout students' education in Greater Minnesota and prepares them to become exceptional clinicians and leaders for rural and immigrant populations.

Founded in 1888, the University of Minnesota Medical School has three campuses. A four-year MD program and the MD/PhD program are located on the Twin Cities campus in addition to MD programs at regional campuses in Duluth and St. Cloud.