The Subsurface Specialist is a hybrid role combining technical field work and business development. This position is responsible for performing subsurface investigation services while also serving as a front-line business development representative to expand client relationships and grow revenue. The ideal candidate has a strong technical foundation in utility locating and mapping field results, a customer-first mindset, and the communication skills necessary to identify opportunities, educate clients, and build long-term partnerships.
This position requires 90% travel across the state and to other states when needed. Must be willing and able to travel away from home regularly, evenings/overnights and weekends included.
Duties and Responsibilities:
· Perform subsurface investigations utilizing multiple technologies like GPR and EM pipe location, capture results digitally with advanced field software integrated with a GPS receiver.
· Deliver on-site solutions, mark-outs, and reports in alignment with Penhall’s quality and safety standards.
· Engage clients before, during, and after field services to ensure quality data capture of investigation results and surface features needed.
· Actively pursue new business opportunities by identifying in-market prospects through office and site visits as well as networking events.
· Collaborate with Penhall Regional Business Development, Account Managers and Branch Leadership to leverage existing client relationships for cross-selling opportunities into the subsurface utility location and mapping market.
· Responsible for delivering custom quotes, detailed proposals, and pricing negotiations.
· Engage with clients through a consultative sales process acting as a subject matter expert and solution provider.
· Coordinate sales efforts and project schedule with Branch operations to ensure cohesive delivery of services to the client.
· Document client interactions, leads, and opportunities within the CRM.
· Represent Penhall at industry events, safety meetings, and project kickoffs when requested.
· Promote Penhall’s commitment to safety and professionalism at every customer interaction.
· Other duties as assigned by your manager.
Employer Disclosure Statement
The above statements and job description is not intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties and tasks. Other similar or additional duties are performed as signed.
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Requirements
- <ul><li><span> High school diploma or equivalent required; technical certification in GPR or related field preferred</span></li><li><span> 2+ years of experience in GPR or construction scanning preferred</span></li><li><span> Prior sales or customer-facing experience in construction or industrial services is a strong plus</span></li><li><span>Proven field experience with executing underground utility location and mapping investigations.</span></li><li><span>Strong interpersonal skills and sales experience.</span></li><li><span>Self-starter with the ability to manage time independently</span></li><li><span>Ability to identify client needs and recommend appropriate services</span></li><li><span>Clear verbal and written communication skills</span></li><li><span>Competent in report writing and technical documentation</span></li><li><span>Basic sales aptitude and comfort with customer follow-up</span></li><li><span>Proficient in Microsoft Office; CRM experience a plus</span></li><li><span>Ability to work in varying environments and travel locally to job sites</span></li></ul><p></p><p><strong>Essential Core Competencies:</strong></p><p><strong>· Technical Expertise: </strong><span>Subsurface utility location field work utilizing GPR and EM pipe location equipment.</span></p><p><strong>· Business Acumen:</strong><span> Understands client goals and aligns services to add value</span></p><p><strong>· Communication: </strong><span>Explains technical concepts clearly to non-technical audiences</span></p><p><strong>· Time Management: </strong><span>Balances field work with sales development effectively</span></p><p><strong>· Accountability: </strong><span>Follows through on commitments and manages client expectations</span></p><p><strong>· Team Collaboration: </strong><span>Works well with sales teams and operations</span></p><p><strong>· Customer Focus: </strong><span>Commitment to providing excellent service and resolving issues to meet customer needs.</span></p><p><strong>· Attention to Detail:</strong><span> Ensures accuracy in scheduling and equipment management.</span></p><p><strong>· Safety Conscious: </strong><span>Proactively enforces safety standards and promotes a safety-first culture.</span></p><p><strong>· Action Orientated: </strong><span>Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</span></p><p></p><p><strong>Physical Requirements:</strong></p><p><span>• Ability to lift 50+ pounds and carry field equipment</span></p><p><span>• Regular exposure to outdoor conditions and construction job sites</span></p><p><span>• Requires driving to multiple job locations within a defined territory</span></p><p><span>• Must be able to stand, walk, or crouch for extended periods</span></p>