Position Summary: Rutgers, The State University of New Jersey, is seeking a Supervising Mental Health Specialist (Evening) for the Military Services within Rutgers University Behavioral Health Care. Participates as a member of the management and treatment teams. Ensures the provision of high-quality, comprehensive crisis response, triage, and support services. Responsible for staff supervision, training, and development. Among the key duties of this position are the following: Provides and…
manages crisis response, triage, and support services for incoming calls, chats, and service requests. Supervises assigned staff. Provides ongoing supervision, coaching, training, and performance feedback. Supports staff in managing high-risk or complex situations, ensuring adherence to risk assessment and safety protocols. Reviews call queues, chats, and service requests, and ensures the receipt of person-focused service delivery interventions and appropriate case dispositions. Maintains appropriate staffing coverage during assigned shifts. Tracks, analyzes, and improves key performance metrics to ensure quality outcomes. Minimum Education and Experience: Bachelor's degree in a relevant mental health, social sciences, or human services field plus one (1) year of full-time related experience (part-time and/or per diem experience may be substituted for the full-time equivalent) in a mental health field. Equivalent education, experience, and/or training may be substituted for the degree requirement. City: Piscataway State: NJ Physical Demands and Work Environment: Ability to communicate effectively, both verbally and in writing. Hearing is essential. Must be able to sit for extended periods of time and document into an electronic medical record. Maintain concentration and productivity in environments with frequent interruptions. May be required to lift up to 25 lbs. Driving to offsite locations throughout the state for debriefing and wellness-related events. Moderate noise. Manages phone requests under time and decision-making pressure. Special Conditions: Candidates must be a U.S. military Veteran. Salary: $62,188 to $88,646 Posting Number: 26ST1780
