Supervisor - Coaching to Complete

Number 05586 Department Tutoring & Learning Center Job Category Professional Job Type Full-Time Status Regular Job Open Date 11/03/2026 Resume Review Date 11/18/2026 Closing Date 11/17/2026 Open Until Filled No Position Summary With direction from the Manager of the Tutoring and Learning Center , the Supervisor for Coaching to Complete will focus on the expansion, implementation, and assessment of this program. Duties include, but are not limited to, corresponding regularly and frequently with all contributing members of the initiative (i.e. coaches, faculty, students, and staff), assessing the impact of the initiative through semesterly outcome reporting and data collection, and providing training and presentations to involved parties within the initiative. In addition to overseeing the program, the Supervisor for the Coaching to Complete will also act as a Success Coach and manage a case load of students each semester. The salary for this position begins at $50,695.00 and is commensurate with education and experience. Why you’ll love Sinclair: The following are some of the benefits that professional staff with Sinclair College receive: Tuition Waiver for You and Your Family: Employees and eligible dependents can take advantage of tuition-free access to Sinclair courses and programs. Generous Retirement Benefits: Build your future through participation in OPERS, including a 14% employer contribution. Exceptional Time Off: Enjoy more than four weeks of vacation and personal leave, more than three weeks of sick leave annually, and 14 paid holidays each year. Health Benefits That Work for You: Choose from competitive medical, dental, and vision plans designed to support you and your family’s health and well-being. Peace of Mind for the Future: Full-time employees receive employer-paid life insurance and long-term disability coverage. Professional Growth Opportunities: Continue your education and career development with tuition reimbursement and ongoing professional development support. Work-Life Balance and Wellness: Access programs, resources, and events that support your personal well-being and professional success. *SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Principal Accountabilities Academic Support Operations & Student Services Lead, oversee, and assign coaching operations, resource and workshop development, and academic support services to ensure responsive, high-quality, and student-centered support aligned with departmental and institutional goals Coordinate coaching scheduling, staffing, and service delivery across multiple modalities Monitor student engagement, utilization patterns, and operational effectiveness to identify service gaps, respond to student needs, and improve support delivery Assist in direct student support, academic resource navigation, and problem resolution as needed Staff Supervision, Development & Team Leadership Recruit, hire, train, schedule, supervise, support, and evaluate coaching staff Foster a collaborative, supportive, and growth-oriented team culture that aligns with the mission of Coaching to Complete Provide ongoing coaching, feedback, and professional development opportunities to strengthen staff effectiveness and student support practices Campus Partnership Development Develop and maintain collaborative relationships with staff, faculty, academic divisions, and specialized support programs to strengthen student support initiatives and align services with course and institutional needs Partner with staff, faculty, and departments to support classroom engagement efforts, embedded support models, and proactive student success initiatives Communicate regularly with faculty partners to ensure effectiveness of Coaching to Complete model to make changes or adjustments necessary to improve on the program Data Analysis, Assessment, & Continuous Improvement Collect, analyze, interpret, and communicate coaching utilization, engagement, and success data to support assessment, planning, and continuous improvement efforts Utilize data-informed practices to recommend and implement improvements to services, processes, and student support strategies Support departmental reporting, data validation, and institutional initiatives connected to retention, persistence, and student success Develop and maintain a comprehensive list of courses and sections supported each semester, assign individual Success Coach caseloads, and collect and analyze caseload data to ensure services remain aligned with institutional initiatives connected to retention, persistence, and student success Strategic Initiatives, Outreach & Innovation Develop, implement, and assess innovative programs, outreach efforts, workshops, embedded support models, and student engagement strategies that promote student access, persistence, and completion Identify opportunities to expand or improve academic support services in response to evolving student and institutional needs Contribute to departmental, divisional, and college-wide initiatives through proactive problem solving, collaboration, and strategic planning Support the exploration and implementation of new technologies, processes, and approaches that enhance student learning and support services Other Duties as Assigned Perform additional responsibilities and special projects that support the mission, operations, and strategic priorities of the Tutoring and Learning Center and Sinclair Community College Requirements Minimum of a master’s degree required Minimum of one (1) year of work experience in education or similar field required Direct work experience supporting students required Experience with Learning Management Systems and Student Information Systems preferred Experience with Data Analytics tools and/or student outcomes reporting preferred Demonstration of resourcefulness in problem solving required Working knowledge of MS Office applications including Outlook, Word, Excel, and PowerPoint. Ability to learn new applications required Strong interpersonal and professional communication skills and ability to speak effectively to diverse audiences including administrators, faculty, and students required Ability to work effectively in a fast-paced, high-energy environment with frequent interruptions, providing customer service and managing multiple concurrent assignments as required Demonstration of strong organization and time management skills and the ability to effectively prioritize tasks and produce accurate work on time and under pressure required Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have a minimum of a master's degree? Yes No * Do you have a minimum of one (1) year in education or a related field? Yes No Applicant Documents Required Documents Resume Cover Letter Master's Transcript Optional Documents Other