Supervisor, Lab Preanalytic

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary:

The Supervisor, Laboratory Processing is responsible for the day-to-day operational oversight, technical guidance, and direct supervision of staff within the laboratory preanalytic (specimen collection and processing) functions. The incumbent is accountable for directing departmental workflow, ensuring staff competency, and maintaining the highest standards of quality, accuracy, and customer service within the assigned laboratory processing sub-section. This role is responsible for the selection, orientation, and training of new staff, as well as the ongoing coaching, performance management, and professional development of all assigned personnel. The Supervisor defines performance expectations, evaluates staff performance, and initiates corrective action as warranted, in alignment with health system policies and procedures. This position serves as a primary technical resource for service-related issues within the laboratory processing sub-section, providing expertise in the areas of customer service, practitioner support, problem resolution, and specimen requirements and handling. The Supervisor maintains accurate departmental records, fosters effective communication across all levels of the department, and promotes a culture of continuous improvement and employee engagement.

What It Takes to be Successful

Required Qualifications:

• Three years applicable clinical lab work experience or an equivalent combination of education and experience
• Prior lead or supervisory experience
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties
• Excellent written and verbal communication skills in English
• Demonstrated understanding of MS Office programs, including Word, Excel and Access
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the organization

Preferred Qualifications:

• State of California Phlebotomy certificate or equivalent and phlebotomy experience
• Experience with lab/hospital computer systems and software

Licenses and Certifications:

N/A