Supervisor, Payer Relations

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Job Title: Supervisor, Payer Relations

Department: Health System Shared Services | Financial Administration

With guidance from the Chief Managed Care Officer, the Supervisor, Payer Relations is responsible for staff oversight, payer relationship management, and execution of payer strategies. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership and relationship-building capabilities.

Core functions include:

• Managing staff and individual payer-facing projects simultaneously.
• Leading escalated payer discussions and executive-level issue resolution.
• Monitoring payer performance, policy changes, and operational impacts.
• Supporting contract interpretation and alignment with operational workflows.
• Driving process improvement across revenue cycle and operational departments.

Minimum Requirements:

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.
• 6 years of relevant experience required. 8-12 years of relevant experience preferred.
• 3 or more years of experience specifically in payer relations, managed care, revenue cycle, or healthcare operations.
• Prior supervisory or team leadership experience preferred.
• Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.
• Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.
• Must have developed delegation skills and be able to present oral and written reports to all management levels.
• Medical claims experience, preferably with EPIC.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!

Additional Information:
Location: Ackerman Rd, 700 (0921)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

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About The Ohio State University

The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.

Ohio State is regularly honored as one of the nation’s top 20 public universities. With campuses and research centers throughout the state, the institution’s unrivaled depth and breadth advance innovation, health care and research within Ohio’s communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.

Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.

Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master’s, doctoral and professional degree programs and an estimated 12,000 course offerings.

Join Ohio State’s Community

At The Ohio State University, we connect people, ideas and resources to put knowledge into practice and create meaningful impact in people’s lives. Buckeyes lead with purpose. We advance excellence and inspire people to join in and take action. Together, we’ll create meaningful impact at a scale few others can match.

Explore our Extensive Benefits

Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.

• WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
• RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
• HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
• TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
• FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
• WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.