"Support students in campus accommodation through pastoral care, safety monitoring, and community engagement"

Job Description:

Support students in campus accommodation through pastoral care, safety monitoring, and community engagement.

Mō te tūka | The role

This role is part of our Accommodation Services team, supporting students living in halls, flats, and houses on campus. You'll help foster a safe, inclusive, and vibrant residential community, especially during evenings and weekends. Your work will include pastoral care, incident response, and supporting student wellbeing.

Some tasks of the role include:

• Provide guidance to students adjusting to residential life
• Monitor and support student wellbeing and safety at night
• Respond to incidents and follow reporting protocols
• Maintain a visible presence in the residential community
• Support summer accommodation and conference guests
• Liaise with Residential Assistants and managers

We provide an evening meal in the dining hall, offering a great opportunity to connect with students and Residential Assistants.

Hours + Salary

This is a permanent, full-time role based at our Lincoln Campus, worked during the academic year from mid-February to mid-November (37.5 hours/week), with reduced hours over summer (30 hours/week) to support continuity of service.

Hours of work during the academic year:

• Wednesday: 4:30 PM – 2:00 AM
• Thursday: 4:30 PM – midnight
• Friday: 4:30 PM – midnight
• Saturday: 4:30 PM – 12:30 AM
• Sunday: 4:30 PM – midnight

Salary: Fixed at $60,000 per annum. You will receive your full salary during the academic year and be paid pro rata over summer based on 0.8 FTE (30 hours/week).

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

You will have:

• Proven ability to build relationships with young adults
• Experience supporting personal development in youth
• Strong communication skills across diverse cultures
• Confident using Microsoft Office and email
• Sound judgement and problem-solving skills
• Ability to manage sensitive information with discretion

Kā hua ka riro ki a koe | What's in it for you?

At Lincoln University, you'll be part of a supportive and inclusive workplace that values diversity and equal opportunity.

From day one, enjoy a range of benefits designed to support your professional growth, wellbeing, and work-life balance, including:

• Evening meal provided during each shift
• Grow your career with expert-led training & mentorship
• Generous leave – six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contributions
• Eye care support – contributions toward eye tests and glasses
• Free on-site parking for added convenience
• Flexible, family-friendly work environment promoting work-life balance
• Wellbeing support – free, confidential services through ClearHead
• Exclusive employee benefits with Southern Cross Health Insurance
• On-campus gym with discounted membership fees
• Access to an on-site early childhood centre with staff discounts
• Engaging social culture – staff groups, activities & events
• A vibrant university community – beautiful gardens, on-site cafés & a collaborative atmosphere.

Mō mātou | About us

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands-on learning. At Lincoln, students are at the heart of everything we do—we empower them to grow their potential and contribute to a more sustainably productive world through world-class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University’s reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

Tono ināianei | Apply now

Ready to apply? Submit your CV and a cover letter that highlights your fit for the role—tell us what makes you the ideal candidate!

Applications received via email will not be considered, however specific enquiry relating to the role can be made to belinda.hawley@lincoln.ac.nz

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.

Applications will be reviewed as they come in. Submit yours as soon as possible to avoid missing out.

Posted:

10/11/2025