SVP, Chief Compliance Officer

Who We Are: 

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! 

How You Will Support the Team:

The Compliance Officer reports to the Chief Compliance Officer and assists with the implementation
and administration of the Bank’s compliance program, which includes consumer protection,
community reinvestment and volunteerism, bank secrecy and anti-money laundering, and strategic
partnership compliance management.

What we are looking for:

• For purposes of compliance with BSA/AML requirements, investigate and report financial
  crimes, including identity theft against Bank customers and consumer loan fraud against the
  Bank.

• Be informed regarding applicable laws, regulations, rules, and guidance applicable to the
  Bank’s business operations.

• Assess applicable regulatory requirements on the Bank’s operations, determine the breadth
  and strength of controls needed to adhere to those requirements, and assist in
  implementation of those controls.

• Create and maintain appropriate compliance policies and procedures to address compliance
  with applicable legal and regulatory requirements in a manner designed to prevent
  violations and to detect and prevent associated risks of harm to consumers.

• Administer the Bank’s compliance training program to ensure that employees have a
  sufficient level of knowledge of the laws and regulations that impact their jobs. Develop and
  disseminate to employees as needed communications regarding important compliance
  topics and matters requiring their attention.

• Coordinate with business line management to develop, implement, and maintain
  appropriate compliance monitoring routines of key business processes, and to review the
  results of monitoring and address with management any identified deficiencies.

• Develop reporting and analysis sufficiently detailed in scope and content to provide
  management and the board of directors with the information and interpretation necessary
  to assess the effectiveness of the compliance program.

• Manage the Bank’s consumer complaint response process to ensure that all complaints and
  inquiries are received, addressed, and resolved promptly. Gather, organize, and retain
  intelligence from consumer complaints for root-cause analysis and to drive adjustments and
  improvement to business practices as appropriate.

• Track compliance issues identified through monitoring, testing, audit, or examinations, and
  collaborate with Bank management on the development and implementation of corrective
  actions.

• Coordinate the response to and collection of information associated with bank examinations
  and visitations. Help track and resolve examination findings and recommendations.

• Oversee the administration of the Bank’s Community Reinvestment Act Program, including
  community-development lending, investments, grants, and service activities.

• Direct the coordination of employee volunteer activities in support of the Bank’s efforts to
  strengthen communities and improve lives.

• Assist as needed in the compliance management of the Bank’s strategic partnership
  program.

You would be a GREAT fit with these skills:

• Strong knowledge of federal laws and regulations applicable to consumer lending, including
  but not limited to BSA, UDAAP, Fair Lending, TILA, FCRA, FACTA, Privacy, SCRA, MLA, E-SIGN,
  FDCPA, TCPA, CAN-SPAM, CRA, and EFTA.

• Ability to respond quickly and effectively to feedback.

• Ability to interface effectively with Bank management.

• Excellent written and verbal communication and interpersonal skills.

• Self-motivated and hard working.

• Ability to handle multiple duties simultaneously and meet deadlines.

• Ability to understand and analyze complex concepts, think critically, and solve problems.

Credential, Education, and/or experience needed:

• Bachelor’s degree or equivalent work experience. A JD degree is helpful but not required.

• Minimum of 5 years of experience in financial-institution compliance.

• Strong understanding of federal banking and consumer-protection laws and regulations,
  including but not limited to: Bank Secrecy Act, Equal Credit Opportunity Act, Truth in
  Lending Act, Fair Credit Reporting Act, Servicemembers Civil Relief Act, Military Lending Act,
  Privacy rules and regulations, Community Reinvestment Act, and federal prohibitions on
  Unfair, Deceptive, and Abuse Acts and Practices.

• Current financial-institution compliance certification, such as CRCM, CCBCO, CUCE, CAFP,
  CAMS, CIA, etc.

Physical Demands and Requirements

• Work is performed in a professional office environment, including a private office, cubicle
  workspace, or approved home office setting that supports the effective and secure
  performance of job duties.

• A hybrid work schedule may be permitted and must include a minimum of three (3) days per
  week in the office, subject to business needs and management approval.

• Frequent use of a computer, telephone, and standard office equipment for extended periods.

• Ability to travel as needed for client visits, industry conferences, trade shows, dealer events,
  training programs, leadership meetings, and other business-related activities.

• Occasional overnight or weekend travel may be required.

• Regular sitting, speaking, hearing, and viewing computer screens; occasional standing,
  walking, bending, reaching, and lifting of materials weighing up to 20 pounds may be
  required.

• Additional hours may be required periodically to support business needs, client events,
  business development activities, strategic initiatives, or time-sensitive projects.

Special Requirements:

• Must successfully pass a pre-employment background check and maintain eligibility for
  continued employment.

• Must comply with all Bank policies, procedures, and applicable regulatory requirements.

• Must maintain professionalism, discretion, and confidentiality when handling customer,
  employee, and business information.

• Must possess and maintain a valid driver’s license and acceptable driving record, if travel is
  required for the position.

• Must be authorized to work in the United States without current or future sponsorship
  requirements.

What’s in it for YOU?

• Comprehensive benefits including medical, dental, vision, disability, and life insurance

• 401K with a company match

• PTO including 11 paid holidays, vacation time and sick time

• Financial Wellness Program

• Volunteer Opportunities

• Awesome company culture and co-workers who love to work here!

• Work Life Balance – We don’t use that term lightly!

• Company Wide Open Door Policy