Stay informed and be familiar with institutional policies and
procedures as it relates to program/event planning and
implementation.
Identify, build, and maintain relationships with affinity SWANA
groups, including recognized student organizations to enhance
coordinator presence with the SWANA student community.
Participate in meetings and program planning committees to
implement programming plans and identify additional collaborative
partnerships for promoting and executing SWANA-rooted
initiatives.
Assist with the coordination of outreach efforts with Student
Outreach and Recruitment, Admitted Spartan Day, University
Orientation Programs, and Weeks of Welcome.
Coordinate building relationships between Mosaic, CAPISE, and
SJSU SWANA affinity groups.
Assist with the recruitment, hiring, training, directing,
supervision, and the evaluation of undergraduate student staff
leaders.
Supervises student staff by setting clear expectations,
providing regular feedback, and facilitating professional
development; supports students’ holistic well-being by monitoring
workload and workplace climate, making referrals to campus
resources, and advocating for conditions that promote student
success and retention.
Provides guidance and support to students by identifying needs,
offering direction, and connecting students to appropriate campus
and community resources to promote well-being, engagement, and
success.
Provides targeted support and advocacy for students
experiencing barriers to persistence by connecting them to
retention, basic needs, and crisis support services; coordinates
appropriate referrals and interventions in alignment with
university protocols.
Coordinates logistics for meetings and events including room
reservations, set-up, catering, and technology support.
Assists with assessment efforts by collecting, tracking, and
analyzing program data to assess effectiveness; prepares reports
and summaries to inform program improvement and support student
success outcomes.
Knowledge, Skills & Abilities
- Thorough knowledge of and skill working with Southwest Asian
& North African college students.
- Knowledge and understanding of asset-based frameworks used to
support Southwest Asian & North African college students.
- Ability to effectively establish and maintain cooperative
working relationships within a diverse multicultural
environment.
- Knowledge of assessment techniques and ability to develop
cohesive reports.
- Ability to use a broad range of computer skills and
software.
- Ability to take initiative, collaborate, and complete
projects.
- Ability to prepare various documents including program and
activity schedules and workshop curricula
- Apply judgment, discretion and maintain confidentiality in
performing complex tasks.
- Excellent oral and written communication skills.
- Ability to apply high level analytical skills to take effective
action while independently carrying out assigned
responsibilities.
- Ability to promote, organize and facilitate group
meetings.
- Ability to effectively prioritize multiple work priorities and
organize various projects and to follow safety and confidentiality
protocols.
- Ability to keep supervisor informed about goal progress and
relevant campus partner initiatives.
- Ability to recommend initiatives and changes to improve quality
of services/programs.
- Ability to independently handle multiple work unit priorities
and projects.
- Ability to work some evenings and weekends.
- General awareness of emerging technologies, including
artificial intelligence (AI), and a willingness to develop skills
in their appropriate, responsible, and ethical use in a higher
education environment, consistent with institutional policies and
practices.
- Ability to communicate with constituents in a professional and
respectful manner.
Required Qualifications
- Equivalent to graduation from a four-year college or university
in one of the behavioral sciences, public or business
administration or a job‑related field.
- Two years of professional experience in one of the student
services program areas or in a related field. A master’s degree in
a job‑related field may be substituted for one year of professional
experience.
Preferred Qualifications
- Bachelor’s Degree in Ethnic Studies, Sociology, Psychology or
related field.
- Demonstrated experience developing or supporting programs and
initiatives that foster student sense of belonging, community
building, and engagement in a higher education environment.
- Experience planning, implementing, and evaluating student
programs or workshops in a higher education setting.
- Two years of experience working directly with Southwest Asian
and/or North African (SWANA) college students in a higher education
setting.
- One year of experience hiring, training, and supervising
college student staff, including providing ongoing mentorship and
development.
- Experience collaborating with campus and community partners to
support student needs and initiatives.
Compensation
Classification: Student Services Professional II
Anticipated Hiring Range: $5,083/month
CSU Salary Range: $5,083/month - $7,228/month
San José State University offers employees a comprehensive benefits
package typically worth 30-35% of your base salary. For more
information on programs available, please see the
Employee
Benefits Summary .
Application Procedure
Click Apply Now to complete the SJSU Online Employment Application
and attach the following documents:
- Resume
- Letter of Interest
All applicants must apply within the specified application period:
August 26, 2026 through September 16, 2026 . This position
is open until filled; however, applications received after
screening has begun will be considered at the discretion of the
university.
Contact Information
People and Culture
jobs@sjsu.edu
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any
in-person program or activity (on- or off-campus) operated or
controlled by the University follow COVID-19 vaccine
recommendations adopted by the U.S. Centers for Disease Control and
Prevention (CDC) and the California Department of Public Health
(CDPH) applicable to their age, medical condition, and other
relevant indications and comply with other safety measures
established by each campus. The system wide policy can be found at
https://calstate.policystat.com/policy/9779821/latest/
and questions may be sent to
jobs@sjsu.edu .
Additional Information
Satisfactory completion of a background check (including a criminal
records check) is required for employment. SJSU will issue a
contingent offer of employment to the selected candidate, which may
be rescinded if the background check reveals disqualifying
information, and/or it is discovered that the candidate knowingly
withheld or falsified information. Failure to satisfactorily
complete the background check may affect the continued employment
of a current CSU employee who was offered the position on a
contingent basis.
The standard background check includes: criminal check, employment
and education verification. Depending on the position, a motor
vehicle and/or credit check may be required. All background checks
are conducted through the university's third party vendor, Accurate
Background. Some positions may also require fingerprinting. SJSU
will pay all costs associated with this procedure. Evidence of
required degree(s) or certification(s) will be required at time of
hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.
(e.g. H1-B VISAS)
All San José State University employees are considered mandated
reporters under the California Child Abuse and Neglect Reporting
Act and are required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment. Incumbent is
also required to promptly report any knowledge of a possible Title
IX related incident to the Title IX Office or report any
discrimination, harassment, and/or retaliation to the Office of
Equal Opportunity.
Education Code 89521 Requirements: Applicants will be
required to disclose whether they have received a final
administrative decision or final judicial decision determining that
they have committed sexual harassment within the last 7 years only
after a determination is made that they meet the minimum
qualifications for the position, and before an offer of employment
is extended. Applicants who reach the final stages of the
application process must also sign a release form that authorizes
the release of information by the applicant’s current and/or former
employers to the CSU concerning any substantiated allegations of
misconduct.
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act and Campus Housing Fire Safety
Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act, the Annual Security Report (ASR)
is also now available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf.
The ASR contains the current security and safety-related policy
statements, emergency preparedness and evacuation information,
crime prevention and Sexual Assault prevention information, and
information about drug and alcohol prevention programming. The ASR
also contains statistics of Clery crimes for San José State
University locations for the three most recent calendar years. A
paper copy of the ASR is available upon request by contacting the
Office of the Clery Director by phone at 408-924-1501 or by email
at
clerycompliance@sjsu.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire
Safety Report (AFSR) is also available for viewing at
https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf
. The purpose of this report is to disclose statistics for fires
that occurred within SJSU on-campus housing facilities for the
three most recent calendar years, and to distribute fire safety
policies and procedures intended to promote safety on Campus. A
paper copy of the AFSR is available upon request by contacting the
Housing Office by phone at 408-795-5600 or by email at
uhs-frontdesk@sjsu.edu .
Campus Security Authority - In accordance with the Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics
Act (Clery Act) and CSU systemwide policy, this position is subject
to ongoing review for designation as a Campus Security Authority.
Individuals that are designated as Campus Security Authorities are
required to immediately report Clery incidents to the institution
and complete Clery Act training as determined by the university
Clery Director.
Equal Employment Statement
San José State University is an equal opportunity employer. The
university prohibits discrimination based on age, ancestry, caste,
color, disability, ethnicity, gender, gender expression, gender
identity, genetic information, marital status, medical condition,
military status, nationality, race, religion, religious creed, sex,
sexual orientation, sex stereotype, and veteran status. This policy
applies to all San José State University students, faculty, and
staff, as well as university programs and activities. Title IX of
the Education Amendments of 1972, and certain other federal and
state laws, prohibit discrimination on the basis of sex in all
education programs and activities operated by the university (both
on and off campus). Reasonable accommodation is made for applicants
with disabilities who self-disclose. San José State University
employees are considered mandated reporters under the California
Child Abuse and Neglect Reporting Act and are required to comply
with the requirements set forth in CSU Executive Order 1083 as a
condition of employment.
Advertised: August 26, 2026 (9:00 AM) Pacific Daylight
Time
Applications close:
