Oversees and coordinates the analysis of system logs. Helps
coordinate and monitor the problem management process to include
backup support. Troubleshoots complex network problems. Provides
Tier III support.
Provides technical oversight for the development of plans for
large server hardware and software purchases. Develops
specifications and plans for large and complex purchases of server
hardware.
Oversees the process used to document server support methods,
procedures, and configuration.
Creates, evaluates, and approves plans for the implementation
of new technology deployments and system integration testing.
Oversees the maintenance of system security for protecting and
recovering client data. Develops disaster recovery plans for
complex systems.
Coordinates the evaluation of new technologies. Makes
recommendations based on the evaluation of new technologies based
on client needs.
Collaborates with the project leader to develop work plans and
time schedules for projects including outlining phases, identifying
personnel, and computing equipment requirements.
This document represents the major duties, responsibilities, and
authorities of this job, and is not intended to be a complete list
of all tasks and functions. Other duties may be assigned.
Additional Responsibilities
- Serve as the technical lead for the University's enterprise
identity and endpoint management environment, including Microsoft
Active Directory, Microsoft Entra ID, Microsoft Intune, Jamf Pro,
and related identity services.
- Design, implement, and maintain secure identity lifecycle
processes, authentication services, conditional access policies,
device enrollment, compliance policies, and enterprise endpoint
management solutions.
- Administer and support hybrid identity infrastructure,
directory synchronization, identity governance, and modern
authentication technologies.
- Develop and maintain enterprise endpoint configuration
standards, security baselines, application deployment strategies,
operating system lifecycle management, and device provisioning
processes for Windows, macOS, iOS, and other supported
platforms.
- Evaluate emerging identity, endpoint management, and cloud
technologies and recommend improvements that enhance security,
automation, operational efficiency, and user experience.
Minimum Requirements
- Education - Bachelor's degree in applicable field.
- Experience - Five years of related experience.
- An equivalent combination of education and experience may be
considered.
Preferred Education and Experience
- Bachelor's degree in Computer Science, Information Systems,
Cybersecurity, or a closely related field.
- Experience administering enterprise Microsoft Active Directory
and Microsoft Entra ID environments.
- Experience with enterprise endpoint management solutions,
including Microsoft Intune and Jamf Pro.
- Experience implementing identity and access management (IAM)
technologies, including multi-factor authentication (MFA), single
sign-on (SSO), and Conditional Access.
- Experience administering Microsoft 365 cloud services and
hybrid identity environments.
- Experience developing PowerShell automation and systems
administration scripts.
- Experience leading enterprise infrastructure or endpoint
management projects.
- Experience supporting higher education or other large
enterprise environments is preferred.
Knowledge and Abilities
Knowledge of:
- Word processing and spreadsheet applications.
- Project management, mentoring, negotiation skills, basic vendor
relations, advanced client relations skills, proposal writing,
business acumen, persuasive communication, adaptability to change,
team leadership skills, and quality assurance methodologies.
Ability to:
- Multitask and work cooperatively with others.
- Excellent written communication, analytical, interpersonal, and
organizational skills.
Preferred Knowledge and Abilities
- Enterprise Microsoft Active Directory architecture and
administration.
- Microsoft Entra ID (Azure Active Directory), hybrid identity,
and cloud identity services.
- Identity and Access Management (IAM) principles and
technologies.
- Microsoft Intune, Windows Autopilot, and enterprise endpoint
management.
- Jamf Pro, Apple Business Manager, and Apple device lifecycle
management.
- Microsoft 365 administration and cloud technologies.
- Group Policy, Conditional Access, Microsoft Defender, and
enterprise security best practices.
- PowerShell scripting and systems automation.
- Enterprise PKI, certificate management, and authentication
technologies.
- Windows Server administration and virtualization
technologies.
- Enterprise endpoint security and compliance management.
- Design and administer enterprise identity and endpoint
management solutions.
- Analyze and troubleshoot complex identity, authentication,
endpoint, and cloud infrastructure issues.
- Lead technical projects involving enterprise identity, cloud
services, and endpoint modernization.
- Develop automation solutions that improve operational
efficiency.
- Communicate complex technical concepts to technical and
non-technical audiences.
- Establish enterprise standards and technical
documentation.
License/Professional Certification - None.
Physical Requirements - General office environment
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Supervision of Others
This position may supervise employees.
Other Requirements
- Evening and/or weekend hours may occasionally be
required.
- Position requires on-campus, face-to-face interactions.
- Position requires maintaining a regular schedule of attendance
on campus and in the workplace.
Salary: $64,938.00/annual
INSTRUCTIONS TO APPLICANT: During the application
process you have only one opportunity to enter the requested
information, upload documents and Submit the application.
You
will not be able to make changes or add additional documents once
you "Submit" the application materials. The software does not
allow you to "Save" your application and return to complete the
process at a later time. The page "My Experience" has an area
provided under Resume/CV to drop or upload files. Be sure to
include:
- Resume
- Cover Letter
- 3 professional references and their full contact
information
- Unofficial transcripts (if applicable)
All positions are security-sensitive. Applicants are subject to a
criminal history investigation, and employment is contingent upon
the institution's verification of credentials and/or other
information required by the institution's procedures, including the
completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMIU_External/job/Laredo-TX/System-Administrator-III--Identity---Endpoint-Services-_R-095605-1
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