Job Number: R0011605
Maintain permission assignments to applications and services for all employees. Manage monitoring tools. Maintain patches for Windows and Linux servers. Maintain documentation of infrastructure and services. Coordinate incident response based on monitoring alerts & user-reported issues. Datacenter access control and daily walk-throughs. Manage engineer on-call lists and handle phone calls.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
60% - Maintain permission assignments to applications and services for all employees.
25% - Coordinate incident response based on monitoring alerts & user-reported issues.
5% - Manage monitoring tools.
5% - Maintain patches for Windows and Linux servers.
5% - Maintain documentation of infrastructure and services.
QUALIFICATIONS AND CREDENTIALS
1-3 years of experience in IT or equivalent training. Experience within customer support.
Good verbal / written communication skills. Ability to follow complex verbal / written instructions. Ability to multi-task. CompTIA Network+/Security+ / MCSA/RHCSA / LPI Linux Essentials. Experience with monitoring tools (Prometheus, Grafana, Elasticsearch).
Completed a degree in IT or Computer Science-related field. Proficient with one or more scripting / programming languages (Python, Go, Java, Powershell). Familiar with containerization and CI/CD pipelines.
To obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver's license with a minimum of five (5) years of documented driving history, and maintain a clean driving record.
WORKING CONDITIONS
Current shifts available:
Maintain permission assignments to applications and services for all employees. Manage monitoring tools. Maintain patches for Windows and Linux servers. Maintain documentation of infrastructure and services. Coordinate incident response based on monitoring alerts & user-reported issues. Datacenter access control and daily walk-throughs. Manage engineer on-call lists and handle phone calls.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
60% - Maintain permission assignments to applications and services for all employees.
25% - Coordinate incident response based on monitoring alerts & user-reported issues.
5% - Manage monitoring tools.
5% - Maintain patches for Windows and Linux servers.
5% - Maintain documentation of infrastructure and services.
QUALIFICATIONS AND CREDENTIALS
1-3 years of experience in IT or equivalent training. Experience within customer support.
Good verbal / written communication skills. Ability to follow complex verbal / written instructions. Ability to multi-task. CompTIA Network+/Security+ / MCSA/RHCSA / LPI Linux Essentials. Experience with monitoring tools (Prometheus, Grafana, Elasticsearch).
Completed a degree in IT or Computer Science-related field. Proficient with one or more scripting / programming languages (Python, Go, Java, Powershell). Familiar with containerization and CI/CD pipelines.
To obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver's license with a minimum of five (5) years of documented driving history, and maintain a clean driving record.
WORKING CONDITIONS
Current shifts available:
- 7PM-7AM Sunday - Tuesday and every other Wednesday (Days denote the start of the shift)