about optimizing systems and improving the built environment, we invite you to bring your expertise to OU.

• The position description as is reads more towards a back-end heavy systems analyst where really this roll is more of a front- end customer facing analyst roll.
• Serves as the first point of contact for customer inquiries and support requests submitted via email; triages, tracks, and manages requests through to resolution.
• Identifies and resolves data entry errors within enterprise systems; works directly with end users to correct errors and provide guidance to prevent recurrence.
• Maintains accurate inventory records and coordinates with relevant departments on equipment tracking and deployment.
• Develops and maintains standard operating procedures, user guides, and training materials to support system adoption and consistent business processes.
• Participates in delivering end-user training sessions and contributes to team-wide knowledge sharing efforts.
• Performs data entry, transaction processing, and related financial or operational tasks in support of departmental business functions.
• Conducts basic data analysis and reporting using SQL and data visualization tools on an as-needed basis; experience with Power BI is a plus.
• Troubleshoots system issues reported by end users, conducting root cause analysis and coordinating with appropriate teams to implement solutions.
• Supports system implementation and transition projects, including documentation, testing, and user communication efforts.
• Performs various duties as needed to successfully fulfill the function of the position.

View full job description

Required Education and Experience:

• Bachelor's degree.
• 12 months experience as a Systems Analyst or in a similar position.

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 60 months related experience.

about optimizing systems and improving the built environment, we invite you to bring your expertise to OU.

• The position description as is reads more towards a back-end heavy systems analyst where really this roll is more of a front- end customer facing analyst roll.
• Serves as the first point of contact for customer inquiries and support requests submitted via email; triages, tracks, and manages requests through to resolution.
• Identifies and resolves data entry errors within enterprise systems; works directly with end users to correct errors and provide guidance to prevent recurrence.
• Maintains accurate inventory records and coordinates with relevant departments on equipment tracking and deployment.
• Develops and maintains standard operating procedures, user guides, and training materials to support system adoption and consistent business processes.
• Participates in delivering end-user training sessions and contributes to team-wide knowledge sharing efforts.
• Performs data entry, transaction processing, and related financial or operational tasks in support of departmental business functions.
• Conducts basic data analysis and reporting using SQL and data visualization tools on an as-needed basis; experience with Power BI is a plus.
• Troubleshoots system issues reported by end users, conducting root cause analysis and coordinating with appropriate teams to implement solutions.
• Supports system implementation and transition projects, including documentation, testing, and user communication efforts.
• Performs various duties as needed to successfully fulfill the function of the position.

View full job description

Required Education and Experience:

• Bachelor's degree.
• 12 months experience as a Systems Analyst or in a similar position.

Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 60 months related experience.