POSITION SUMMARY
The Systems Analyst supports Alma College's enterprise information systems (EIS), databases, reporting platforms, and data integrations. Working in collaboration with campus departments, vendors, and ITS staff, this position analyzes, improves, and helps modernize business processes, develops technical solutions, supports data-driven decision making, participates in enterprise systems and database administration activities, and helps ensure the effective operation, security, and long-term…
sustainability of the College's administrative systems.
Supervision Received:
This position reports to the Director of Web Development and has no supervisory responsibilities.
ESSENTIAL FUNCTIONS
Enterprise Systems & Application Support
- Support the administration, maintenance, enhancement, and operation of enterprise applications including ERP, CRM, workflow management, reporting, and auxiliary systems.
- Assist with system implementations, upgrades, testing, troubleshooting, and vendor coordination.
- Develop, maintain, and support data integrations and information exchanges between institutional systems and third-party applications.
Database Administration & Reporting
- Develop and maintain SQL queries, stored procedures, reports, dashboards, data extracts, and other reporting solutions that support departmental and institutional needs.
- Assist with database administration activities including performance monitoring, maintenance, security, data validation, and troubleshooting.
- Serve as an ITS representative for college-wide data governance, stewardship, reporting, and data quality initiatives.
- Analyze and interpret data to support informed business decision-making and operational effectiveness.
Business Process Improvement & Department Collaboration
- Collaborate with departments, vendors, and ITS staff to build productive working relationships and deliver innovative process improvements based on an understanding of college business objectives.
- Translate business requirements into practical technical solutions through process redesign, automation, data integration, and system enhancements.
- Develop and maintain expertise in Alma College's core administrative systems while supporting user training, change management, documentation, communication, and knowledge-sharing efforts related to enterprise technologies.
REQUIRED QUALIFICATIONS
- Bachelor's degree in information technology, computer science, information systems, or related discipline
- Two years of professional experience supporting business systems, enterprise applications, databases, reporting, or related technologies
- Strong analytical and problem-solving skills
- Proficiency in writing and troubleshooting SQL queries
- Ability to analyze business processes and identify opportunities for improvement
- Excellent written and verbal communication skills
- Demonstrated ability to document technical and business processes clearly
- Ability to communicate effectively with both technical and non-technical audiences
- Ability to learn complex enterprise software systems and institutional business processes
PREFERRED QUALIFICATIONS
- Experience working in higher education.
- Experience with Ellucian Colleague.
- Experience with Microsoft SQL Server.
- Experience supporting ERP, CRM, SIS, HR, Finance, or other enterprise systems.
- Experience with system integrations, APIs, and data exchanges.
- Experience with reporting, analytics, and document management systems.
- Experience with project coordination or project management methodologies.
- Experience working with underrepresented, first-generation, Pell-eligible, and diverse populations.
Alma College is classified as a selective Baccalaureate College: Diverse Fields by the Carnegie Foundation for the Advancement of Teaching. Alma is committed to academic excellence and the development of responsible leaders; our students thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan's Lower Peninsula.
Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff, and student body.
Alma College recognizes that we are all transformed when we celebrate and value the varied identities, backgrounds, experiences, and perspectives in our campus community. We are committed to recognizing and removing barriers to success and providing equitable access to opportunities through education and advocacy. In our increasingly diverse campus and world, we pledge to create a climate where everyone is safe and free to grow intellectually, spiritually, and emotionally.
Organization
Alma College, a four-year residential liberal arts college located in the heart of Michigan's Lower Peninsula, offers a personalized education with multiple paths and experiences leading to success. A deep regard for students as individuals is fundamental to an Alma education, with small classes and many opportunities for one-on-one collaboration with dedicated faculty.
Alma College actively connects students with a world of ideas and opportunities. The Alma Commitment offers a four-year graduation promise and a pledge that each interested student can participate in an experiential learning opportunity, such as an internship, research fellowship, or study abroad, backed by $2,500 in Alma Venture funding from the college.
Alma's attractive 128-acre campus is located in the city of Alma, approximately one hour north of Lansing. With an enrollment of about 1,400 students, Alma College employs a full-time teaching faculty of 96, of which 85 percent hold the Ph.D. or other terminal degree. Alma College is accredited by the Higher Learning Commission and is a member of the North Central Association of Colleges and Secondary Schools.
Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff and student body.
Our Academic Mission
Alma College's mission is to prepare graduates who think critically, serve generously, lead purposefully, and live responsibly as stewards of the world they bequeath to future generations.
Focused exclusively on undergraduate education, Alma College boasts a 12-to-1 student-to-teacher ratio, 41 academic majors, self-designed programs of emphasis, pre-professional programs in law and medicine, and an intensive Spring Term that provides opportunities for innovative courses, travel classes, research and internships.
More than 90 percent of Alma's graduates go on to graduate school or are employed within six months following their graduation.
Our Community
Located in a community of 10,000, Alma College features a walkable campus with historic and contemporary buildings. The campus is a block from downtown Alma and within two hours of Michigan beaches and ski areas. Gratiot and adjacent counties feature plentiful parks, outdoor recreation opportunities, golf courses and shops.
College facilities, including the Stone Recreation Center and Hogan Center pool, offer wellness education, swimming instruction and recreational opportunities to community members and local businesses. The campus is bordered by the 41-mile Fred Meijer Heartland Bike Trail. The Alma College library, housing more than 278,000 volumes, also is a resource.
Cultural and sports events are offered throughout the year, with free admission to Alma College students, faculty and staff for most college-sponsored events. In addition to the college's excellent fine arts programs, an active community of local artists has formed music, theatre and art guilds with a loyal regional following. Alma's Division III Athletics program offers intercollegiate competition in 22 varsity sports.