Systems Manager

Essential Job Duties

The Systems Manager is charged with technical leadership and executive oversight for the ENGRIT Systems Team, administrators of highly complex Windows, Linux and cloud computer systems. This team is tasked with providing strategic direction and operational support for a varied portfolio of infrastructure including cloud-based, local data center, and on-premises resources.

These resources cater to an extensive constituency covering needs extending from the university level to individual faculty members. It is especially important that this position works closely with the Office of Information Technology's security and compliance office to develop sandbox areas so that faculty, students and staff can experiment with new and emerging technologies (like agentic AI) without impacting the integrity of production systems.

Systems Group Management

• Provide technical leadership and executive oversight for the ENGRIT Systems Team.
• Manage a team of administrators for highly complex Windows, Linux, and cloud computer systems.
• Accountable for project management and supervision, including the execution of planning and status meetings.
• Determine project priority and urgency.
• Delegate resources to ensure the timely completion of tasks.
• Provide responsive technical assistance to the ENGRIT Service Desk and Web Services Team.
• Support local departmental IT support groups for engagements involving ENGRIT-supported systems.

Infrastructure Strategic Assessment, Planning, and Implementation

• Establish the overarching technical vision and implementation for the college's IT infrastructure.
• Provide strategic direction and operational support for a varied portfolio of infrastructure (cloud-based, local data center, and on-premises resources).
• Coordinate the acquisition of hardware for coursework and research across all facets of computing.
• Deliver necessary infrastructure to enhance business processes within the college through AI technologies.
• Proactively plan for the complex impact of infrastructure work on varied user bases.

Security, Monitoring, and Compliance

• Work closely with the Office of Information Technology's security and compliance office.
• Develop sandbox areas for experimentation with new technologies (like agentic AI) without impacting production systems.
• Maintain the integrity of production systems.
• Understand and implement disparate architectural models and varied regulatory requirements including Federal, State, and University mandates.

College Representation on University Committees and Task Forces

• Cater to an extensive constituency covering needs extending from the university level to individual faculty members.
• Represent the college on task forces related to systems, infrastructure, and AI technologies.
• Serve as the technical lead for college-wide interests in university-level infrastructure discussions.

Faculty Research Consultations

• Enable faculty to obtain specific computing resources required for research.
• Consult on specialized infrastructure needs related to Artificial Intelligence (AI) and general engineering research.
• Address the disparate architectural needs of individual faculty members and researchers.