"International Arrivals Officer"

Date: 3 Jun 2024

Job Location: Sydney, NSW, AU

Company: Central Queensland University

About this Opportunity

• Fixed Term (until 31.03.2028), Full Time
• Student Success Division 
• CQUniversity Sydney 
• Higher Education Worker Level 5
• Total Remuneration $89,263 to $100,411 pa (including salary of $75,429 to $84,849 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

As an International Arrivals Officer within our Student Success Division, you'll play a crucial role in welcoming and assisting incoming international students as they transition to studying and living in Australia. You will work as part of a team to create a first-class onboarding experience for our international students with a key focus on student retention.   

Ideal candidates should exhibit initiative, creative problem-solving skills, strong networking abilities, and the capacity to adapt rapidly to the needs of a diverse clientele. The role requires a proactive approach to assisting international students in their transition to studies and life in Australia, coupled with effective communication and interpersonal skills. Candidates with a background in international student support services, cross-cultural communication, or related fields are encouraged to apply. 

Apply now to embark on this rewarding journey with us. Your passion and expertise will help shape the future of our global student community.

Be Rewarded

• 6 weeks annual leave
• Generous carers, maternity and paternity leave
• 17% superannuation (with the choice of joining an award-winning superfund)
• Flexible and inclusive work / life balance
• Fantastic staff professional / career development opportunities
• Access to an Employee Assistance Program
• Friendly and supportive environment

Position Requirements

• Strong interpersonal skills and cultural sensitivity to effectively engage with a diverse student population.
• Exceptional communication skills, both written and verbal, and ability to convey complex information clearly and empathetically. 
• Proven time management and problem-solving skills with demonstrated initiative and ability to work cooperatively and collaboratively in a team-based work environment.
• Knowledge and proficiency in the operation of Microsoft Office Software (email software, spreadsheeting, word processing), web browsers and online Customer Relationship Management system.

Position Description

For further information about this position, please refer to the Position Description.

Apply today for a career that changes lives 

Applications Close: 11:59pm, Sunday, 16 June 2024.   

Job Requisition ID: 4726  

Contact Details: 

Amanda Henderson

(07) 4930 6334

a.j.henderson@cqu.edu.au 

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.