"Information Technologist: Application Administrator (HEO 6)"

• Based in Information Strategy and Technology Services at the Mawson Lakes campus
• Full-time, continuing position
• Commencement Salary: $87,955 per annum (plus 17% superannuation)

About You 

Along with your extensive experience supporting, maintaining, and upgrading third party software, excellent interpersonal skills will be essential to gather information and gain an understanding of the use and requirements of business systems. This, together with the technical skills to investigate, diagnose and resolve support issues are key components to succeed in this role. 

About the Role 

Reporting to the Manager: Corporate Information Systems, you are involved in all stages of the system implementation process which includes working with key stakeholders to gather and define user requirements, prototyping solutions, formulating designs, creating user acceptance plans and be involved in all stages of testing as well as implementing and supporting systems. 

You will perform complex system maintenance functions, including the application of security policies, software and infrastructure upgrades, and problem investigation and resolution.  

About Information Strategy and Technology Services (ISTS) 

ISTS, which has the primary strategic and operational responsibility for the provision of the UniSA’s considerable IT infrastructure and services, has approximately 150 staff in 9 key areas. 

ISTS is customer focussed and operated a service management framework based on AS8018 and provides seamless 24 x 7 x 52 service to students and staff. 

The University’s IT Administration team ensure the effective and efficient support of specific information technology solutions using a variety of technologies.  

About UniSA 

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity. 

Essential Skills and Experience

• Extensive experience supporting, maintaining, and upgrading third party software in a complex, integrated environment 
• Significant experience of security issues at applications, database, networking, and operating system levels 
• Practical demonstrated experience in the implementation of system development methodologies, standards, documentation, and quality procedures 
• High level understanding of the tools and concepts of continuous quality improvement processes and how they can be applied to the work environment 
• Relevant professional information technology experience in a large organisation comparable with the University 

Benefits 

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as: 

• Generous superannuation contributions of 17% 
• Work life flexibility including working from home, family responsibility leave and individual flexibility agreements 
• A variety of leave arrangements 

Culture 

As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.  

Start Your Unstoppable Career!  

For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address. 

Please address your cover letter to Sara Heidrich, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at recruitment@unisa.edu.au using job reference number 6431. 

Applications close: 11.30pm Monday 2 September 2024