"Reporting and Systems Coordinator"

• Full-time, continuing position
• Based at our Gold Coast or Lismore campus
• Remuneration up to $113,313 per annum

About us

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

This position focuses on preparing statistical and narrative reports while interpreting data to evaluate Southern Cross Global's performance relative to regional and benchmarking standards. Working closely with the Manager of Global Operations and Compliance, you will play a crucial role in developing, renewing, and managing Educational Agent Agreements, ensuring the accuracy of the Educational Agent database, and collaborating with internal departments to meet legislative obligations. Your core responsibilities will include:

Coordinate the creation, renewal, and maintenance of Southern Cross Global Educational Agency Agreements in collaboration with the Manager, Global Operations and Compliance, Regional Managers, and the recruitment team.

Produce progress reports and comparative analysis, linking statistical information to report on various programs such as full degree, SCU College, Study Abroad and Exchange, HDR, and onshore collaborations.

Compile and analyse data from internal and external sources to generate statistical reports and benchmark performance, informing change and innovation, including general performance reviews, channel performance reviews, and regional performance reports.

About you

With a relevant tertiary qualification and experience in reporting and data analysis to drive business outcomes, the ideal candidate will bring high level computing skills including student database systems, CRM systems, database programs, excel and word-processing and the ability to develop and produce a range of statistical reports. In addition, you should possess the following skills, abilities and experience:

Demonstrated high level interpersonal skills and ability to communicate effectively with individuals and groups from range of cultural and linguistic backgrounds;

Demonstrated organisational and time management skills;

Analytical skills including the ability to interpret and apply policy and procedures

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

Full-time. continuing (permanent)

Located at our Gold Coast or Lismore campus. Generous relocation support available.

HEW Level 6. The base salary ranges from $88,301 - $96,849 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $113,313.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting jobs@scu.edu.au.  

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

Additional information is available in the position description or by contacting:

Name: Jessica Wynyard, Manager, Global Operations and Compliance

Email: jessica.wynyard@scu.edu.au

Closing Date: 11.30pm AEST, Sunday, 1 September 2024