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Teaching and Learning Administrator

Teaching and Learning Administrator

Employer: UCL - Department of Chemical Engineering

Location: London, Hybrid

Salary: £36,433 to £41,833 per annum

Hours: Full Time

Contract Type: Fixed-Term/Contract

About us

UCL Department of Chemical Engineering is one of the top research and teaching departments in the UK and has world-class standing. The department offers undergraduate and postgraduate programmes, and has an extensive research portfolio across a wealth of areas, from molecular scale to complex systems.

About the role

The successful candidate will:

  • Act as a first point of contact for undergraduate students, responding to queries and signposting to appropriate services.
  • Provide administrative support for the delivery of undergraduate teaching, including student communications and assessment processes, and supporting students with the selection of their optional Year 2 modules, as well as managing timetabling tasks.
  • Monitor student engagement and attendance.
  • Support the organisation and servicing of teaching-related committees, including preparing agendas, taking minutes, and following up on actions.
  • Maintain accurate student records and ensure data is kept up to date on relevant systems (e.g. student records systems, VLE).
  • Assist with the coordination of coursework submissions, exam preparation, and the processing of marks in line with university regulations.

This is a fixed term role for 12 months in the first instance.

Salary is £36,433 - £41,833 per annum including London allowance.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

About you

We are seeking a highly organised administrator, capable of managing multiple tasks and meeting deadlines while maintaining strong attention to detail and accuracy in handling data and written communications. The successful candidate will have proven experience in administrative work, ideally within a higher education or similarly complex environment. Excellent interpersonal and communication skills are essential, along with the ability to engage professionally and sensitively with students and staff. The role requires someone who can work both independently and collaboratively, using initiative and sound judgement. A flexible and proactive approach to work is important, as is a strong commitment to delivering high-quality service. An understanding of confidentiality and data protection principles is essential, along with a clear commitment to inclusivity and to supporting a diverse student and staff community.

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits. Please visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

A job description and person specification can be accessed at the bottom of this page.

The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our department holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/

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