Technical Analyst (EUC)

that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found in .

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who demonstrate team work ability. The department works in a hybrid (remote and on-site) capacity depending on the job role and individual personal requirements.

The post holder will support End User Computing services relating to the supply, installation, and lifecycle coordination of endpoint hardware, including PCs, Macs, phones, and tablets. The role requires the ability to assess hardware requirements, operate the team’s fulfilment processes, and ensure requests are delivered efficiently in line with organisational standards. Knowledge of hardware standards and processes will need to be shared across the team. The ability to collect and manage information, administer hardware-related records and supply requests, and communicate effectively with stakeholders are all key.

The role involves regular manual handling activities including lifting, carrying, and moving PCs and related equipment, in line with safe working procedures.

The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage:

£27,319 to £30,378 per annum