Technical Support Officer - Equipment Loan Centre

Reference number: 25732
Term: Ongoing, full-time basis
Remuneration: $88,303 to $92,901 pa (HEW4) (inclusive of $74,617 to $78,502 salary pa, 17% superannuation and 17.5% recreation leave loading)
Location: Kelvin Grove
Open to: The position is open to current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Technical Support Officer - Equipment Loan Centre to join Faculty Operations, Faculty of Creative Industries, Education and Social Justice.

The Technical Support Officer works within the technical team to provide support of the Faculty's academic endeavours. The role is responsible for the effective, safe and sustainable operation of technical equipment and facilities managed by the equipment loan centres. The incumbent will maintain awareness of current and emerging support requirements and will contribute to the continual improvement of technical services supporting the Faculty’s Research and Learning and Teaching programs. The Technical Support Officer will be required to work in collaboration with other technical staff to provide an integrated and highly responsive support service which ensures that students have the benefit of a high quality learning experience. This position reports to the Supervising Technician - Equipment Loans Centre for career planning, development, and performance expectations.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

In our rapidly changing world, driving economic, social and cultural development increasingly requires collaboration. The Faculty of Creative Industries, Education and Social Justice acknowledges this context— and specifically that how society learns, creates, communicates and collaborates is at the forefront of all innovative and impactful contributions. The Faculty’s purpose is to create inclusive, ethical and sustainable change for a just world. We do this through collaborations within thriving interdisciplinary and diverse communities that connect our teaching, learning and research to deliver real world change. With an intersection of creativity, education and social justice combined with QUT’s overall focus on technology the Faculty has strong ties to government and industry which provides our courses with a real- world focus. The Faculty prepares our students for innovative roles as knowledge leaders at the nexus of design, education, communication, creative practice and social change. We pursue research with impact, and our researchers collaborate on projects in specialised research groups and facilities across disciplines and institutions. The Faculty of Creative Industries, Education and Social Justice is led by the Executive Dean and the Faculty Executive team comprising the Executive Dean, Deputy Dean, Heads of School, Associate Dean Learning and Teaching, Associate Dean Research, and Faculty Operations Manager. The faculty is comprised of the following Schools under the leadership of the respective Head of School: • School of Communication • School of Creative Arts • School of Design • School of Early Childhood and Inclusive Education • School of Teacher Education and Leadership • School of Justice.

What you need to succeed

Education, training and/or relevant experience equivalent to completion of an associate diploma in related field; certificate level qualification with post-certificate relevant work experience; or an equivalent combination of relevant experience, education, or training.
Interpersonal skills including the ability to effectively connect and collaborate with colleagues and work in teams.
Ability to embrace and participate in change and under direction effectively organise and prioritise work in order to meet deadlines and competing priorities, without compromising quality in a technical environment.
Proven customer service skills that demonstrate experience in interacting with a diverse range of clients.
Ability to apply relevant industry experience in a learning environment, with a sound knowledge of the operation of production equipment across the Creative Industries disciplines.
Demonstrated Experience in troubleshooting and first line maintenance of technical equipment for the Creative Industries, Education and Social Justice Faculty.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
Purchased Leave Scheme - up to 8 extra weeks.
Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Technical Support Officer - Equipment Loan Centre

Job opens: 22-Dec-2025

Applications Close: 12-Jan-2026 at 11.30pm