"Telecom Infrastructure Technician, UMKC Information Services"

Job Details

Hiring Department

Department of Infrastructure Services

Job Description

Successful applicants will be organized, patient individuals, who can remain calm and solve problems in fast-paced situations. This individual will be expected to provide exceptional customer service to our faculty, staff, students, and community. Work performed is often time sensitive, therefore multitasking skills are very important. Duties include but are not limited to:

• Install, terminate, test and repair wiring, equipment and peripherals for switched and non-switched services (voice, data and video).
• Install telecommunications systems, equipment and peripherals.
• Interpret written and verbal requests, coordinate work with customers and complete all required documentation.
• Perform “on-call” duties when required (outside of normal operating hours).
• Use desktop software, including internally-developed software, Microsoft Office, e-mail and telecommunications system interface/configuration software.
• Perform programming and repair operations on the campus telephone and emergency alert/phone systems.
• Perform mechanical and fusion splicing operations on campus fiber optics (inside and outside).
• Renovate existing and construct new telecommunication rooms.
• This position is responsible for locating all university telecommunications infrastructure/outside plant as part of the Missouri one call program.
• This employee is responsible for the design, deployment, and maintenance of campus security camera systems.

Minimum Qualifications

• High School diploma or equivalent required; bachelor's degree and/or 2+ years work experience where comparable knowledge is acquired
• 2 years telecommunications experience (Design, deployment, maintenance and repair).
• Fundamental knowledge of low-voltage systems; voice, data, security, access control, grounding/bonding, and life safety
• Ability to collaborate/operate in a team environment

Physical Requirements for the Position:

• Lift 100lbs
• Use hand tools
• Use power tools
• Carry ladders ranging from 4-ft A-frame to 14-ft extension
• Work from ladder comfortably - heights ranging from 4 to 28 feet
• Operate motorized lifts, bucket truck, etc.

Preferred Qualifications

For consideration at the EXPERT level, the ideal candidate will demonstrate the following experience/skill-sets:

• Copper-termination, testing, and labeling
• Fiber-termination, testing and labeling
• Voice & data experience
• VoIP installation and programing
• Elevator, Fire alarm voice programing
• BAS, DAS installation and maintenance
• Card access
• Paging
• OSP-Fiber, copper
• OSP aerial-Fiber, copper

Anticipated Hiring Range

Up to $25.00 per hour commensurate with experience, education, and internal equity. Sign-on bonus amount commensurate with experience and education, terms to be negotiated upon hire. THIS POSITION INCLUDES A SIGN-ON BONUS UP TO $8,000.00 FOR QUALIFIED CANDIDATES.

Application Deadline

Open until filled, review of applications to begin immediately.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.