As an interviewer, you’ll be part of a diverse and collaborative team conducting public opinion research on state and national elections, public policy, and other important issues in the news. Using a scripted questionnaire, you will collect valuable insights that help shape national conversations.
We offer paid training, flexible evening and weekend scheduling, and paid sick time.
What We’re Looking For:
Successful candidates typically demonstrate:
- Strong communication and active listening skills
- Attention to detail and ability to follow scripts precisely
- Patience, persistence, and professionalism
- Empathy and the ability to engage diverse populations
- A positive, energetic attitude
Responsibilities and Expectations:
Responsibilities:
- Conduct phone-based public opinion surveys using a scripted questionnaire
- Read questions clearly and neutrally to ensure unbiased responses
- Follow established procedures for random respondent selection
- Accurately record responses while maintaining data integrity
Expectations:
- Meet or exceed QU Poll performance and quality standards
- Remain focused and attentive during extended computer-based work
- Ensure confidentiality and the integrity of the data being collected
- Always maintain professionalism, whether working remotely or onsite in a shared work environment
- Work onsite in Hamden, CT during the Introductory and Training Period
Introductory and Training Period:
To support success in the role, all new Interviewers participate in a six (6) month introductory and training period. During this time, performance, attendance, and adherence to Quinnipiac University Poll standards will be evaluated.
Work Schedule During Training Period: 100% onsite attendance is required for the first six (6) months to ensure comprehensive training, coaching, and team collaboration.
Hybrid Work Opportunity: Upon successful completion of the introductory period, Interviewers may be eligible for a hybrid work arrangement, based on performance and operational needs.
- Two (2) onsite shifts per week
- Two (2) remote shifts per week
Qualifications:
- High school diploma or GED required
- Fluency in spoken and written English
- Basic computer proficiency
- Strong reliability and punctuality
- Ability to adapt to different personalities and handle call rejection professionally
- Comfort working in a structured call center environment
- Prior call center or customer service experience
Compensation & Schedule:
- $16.94 per hour
- Part-time position
- Onsite/Hybrid eligible after 6 months
- Evening and weekend availability required
- Flexible scheduling based on operational needs
