Job Details
Job Title: Telephone Operator (full-time)
Department: Network Operations
Work Location: Main Campus
Duties:
Under supervision, the Telephone Operator is often the first contact and first impression of the college. The Operator controls an attendant console to relay incoming and outgoing calls, directs calls to proper areas, reports telephone operational issues to management and perform clerical duties. The Telephone Operator is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and a positive customer relations.
Essential Duties and Responsibilities include the following. Others may be assigned:
- Operates telephone system to relay incoming, outgoing and interoffice calls.
- During low call volumes, is responsible for assisting and helping customer's needs to the fullest extent.
- Answers questions of customers with appropriate information by continuously familiarizing him or herself with the ever-changing information of the college's personnel, departments, operations and calendar.
- Directs calls to proper person/area.
- Responds to questions regarding all telephone related systems.
- Responsible for maintaining directory data.
- Contacts supervisor with telephone emergencies, repairs, and directs telephone repair/installers to appropriate locations.
- Distributes, records, programs and maintains loaner cellular devices.
- Maintains spreadsheets of telephone extensions for new installations and inventory of telephone equipment, creates manuals for users and telephone operators, assists in keeping on-call operators up to date with new College information and compiles packets for training workshops.
- May perform some clerical duties, such as maintaining office file system, process orders to outside vendors, orders supplies, pickup and distribute mail, and verifies and types payment authorizations for invoices.
Education/Experience:
High school diploma or general education degree (GED) and 0-3 months related experience and/or training.
Qualifications:
- Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence.
- Highly effective vocal communication skills.
- Effective interpersonal skills.
- Ability to work independently.
- Ability to maintain composure and remain positive during times of large call volumes.
- Moderate typing and computer skills.
Position Status:
Full Time
Hours:
General Hours
Regular hours: Monday through Friday 8-4:30 p.m.
Summer hours: Monday through Thursday 8-4:30 p.m.
Hybrid/Remote options may be available
Hours may be adjusted
Salary/Wage:
$15.46 per hour, plus exceptional benefits
Hourly/Salary:
Hourly
Benefits:
Benefit-Eligible FT Support Staff Position
Moraine Valley offers benefits for this part-time position. These include: Health; Tuition Assistance, SURS Retirement Plan, Vacation, Personal, Sick Days, Holidays, Flexible Spending Account, 403B options, Tuition Waivers, and more. Visit link to learn more about specific benefits for this position:
www.morainevalley.edu/hr
For more information, contact hr@morainevalley.edu | 708-974-570
Review of Applications Begins:
10/12/2026
Position Type:
Support/Hourly Staff
Posting Number:
SS00634P
Open Date:
10/05/2026
Special Instructions to Applicants:
To ensure consideration, please apply prior to the review date.
Moraine Valley Community College
Office of Human Resources L167
(708) 974-5704
Organization
Moraine Valley Community College is dedicated to ensuring our students gain the knowledge and skills needed to meet the demands of a changing world. With nearly 150 programs, expert faculty, state-of-the-art learning facilities, and a vibrant campus culture, you'll see why we are among the nation's premier two-year institutions of higher learning.
The Moraine Valley Community College District 524 covers 139 square miles in the southwest suburbs of Chicago. The district has population of about 400,000 people and includes 26 communities.
Recognizing employees are among our most valuable resources, Moraine Valley strives to attract, hire and retain diverse and highly qualified personnel.
Our Human Resources Department is committed to providing professional, prompt and fair services to current and prospective employees. We are excited at the prospect of new personnel sharing their knowledge and expertise within our community and we encourage all to apply for open positions for which they are qualified. The college prides itself on providing an atmosphere that fosters professional and personal growth—one of the many reasons we are recognized as an Avatar HR Solutions Best in Class Employer.