Schedules students by telephone or in person for testing
appointments, following guidelines and procedures; schedules use of
rooms to meet individual student accommodation requirements;
coordinates with instructors to obtain tests to be administered;
accesses the DSP&S student database to identify accommodations
approved for individual students; reserves specialized equipment,
arranges for readers or writers or makes other accommodation
provisions.
Proctors tests and monitors students during testing to ensure
integrity of the testing process; provides calm and reassurance to
minimize students' testing anxiety utilizing established
approaches; prepares incident reports in the event a student fails
to follow testing procedures; scores tests using computer tools or
Scantron equipment; records test results and forwards results and
testing materials to instructors.
Provides input in selecting and trains student aides; schedules
and monitors the work of aides; reviews student aide
timesheets.
Demonstrates sensitivity to and understanding of historically
minoritized groups and participates in professional development
activities to increase cultural competency to enhance equity-minded
practices within the District.
OTHER DUTIES
- Provides backup for other college administrative staff; assists
students by answering questions about the application process,
orientation and other matters.
- Performs related duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
- Office practices and procedures including recordkeeping.
- Uses and operations of office equipment including computers and
copiers.
- Basic math.
- Correct English usage, including spelling, grammar and
punctuation.
- Knowledge of specific instructional area to which assigned,
including, as applicable, a general knowledge of accommodations and
associated equipment approved for DSP&S students and distance
learning classroom processes.
Skills and Abilities to:
- Provide effective guidance to students in applicable area of
assignment; accurately, thoroughly and clearly answer students'
subject-matter and technology questions.
- Provide day-to-day administrative and technical support to
instructors in carrying out their responsibilities.
- Organize, set priorities and exercise sound judgment within
areas of responsibility.
- Walk students through uses and operations of specialized
equipment and software.
- Analyze, interpret, explain and apply relevant procedures and
guidelines applicable to the work.
- Maintain the confidentiality of department and student records
and information.
- Use tact, discretion, courtesy, empathy and patience in dealing
with sensitive and difficult students and situations.
- Effectively engage and support historically minoritized groups
by addressing issues of equity and improving culturally responsive
service-oriented practices.
- Communicate effectively, both orally and in writing.
- Understand and follow written and oral instructions.
- Operate a computer and standard business software.
- Establish and maintain effective working relationships with all
those encountered in the course of work.
EDUCATION AND EXPERIENCE
Graduation from high school or GED equivalent and at least one year
of responsible experience providing instructional or tutorial
assistance to students; or an equivalent combination of training
and experience.
LICENSES, CERTIFICATES AND OTHER
REQUIREMENTS
Certain assignments may require a California driver's license and
the ability to maintain insurability under the Districts vehicle
insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative
of those that must be met by employees to successfully perform the
essential functions of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Physical Demands
While performing the duties of this class, employees are regularly
required to sit; talk or hear, in person and by telephone; use
hands repetitively to finger, handle, feel or operate standard
office equipment; and reach with hands and arms. Employees are
frequently required to walk and stand; and lift up to 25
pounds.
Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, the ability to
distinguish between basic shades and/or colors and the ability to
adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly
required to use written and oral communication skills; read and
interpret data, information and documents; analyze and solve
routine problems; observe and interpret situations; learn and apply
new information or skills; perform highly detailed work; work with
constant interruptions; deal with dissatisfied or upset
individuals; and interact with District managers, faculty, staff,
the public and others encountered in the course of work.
WORKING ENVIRONMENT
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential duties of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Employees in this class work under typical office or classroom
conditions, and the noise level is usually quiet. The employee may
be required to travel to locations other than assigned work site
and to adjust to work schedule changes and requirements to work
overtime
Assessment Process
Only the most qualified applicants will be invited to
interview for the assignment.
To apply, visit https://www.schooljobs.com/careers/scccd/jobs/5459488/temporary-instructional-assistant
je-32eadc46d30d4c68b2ca0218a1456193
