Job Description
About the Role
The International Relations & Special Duties Division (IRSDD), Dean's Office, Faculty of Arts and Social Sciences, National University of Singapore, is seeking a Temporary Management Support Officer to provide administrative, logistical and operational support for its programmes and activities.
The successful candidate will support FASStrack Asia: The Summer School, FASStrack Youth Academy, the Student Exchange Programme (SEP), and other administrative matters within the Division.
Key Responsibilities
A. FASStrack Asia: The Summer School
Event Management and Logistics
- Coordinate FASStrack social events, including Check-In/Check-Out, Welcome Lunch, Farewell Dinner and other programme-related activities.
- Organise events in accordance with the University's procurement guidelines.
- Manage event publicity and communications, including emails to programme participants.
- Coordinate the engagement of student leaders and helpers, including hiring and claims under the NUS Student Work Scheme (NSWS).
- Provide on-site logistical and operational support for programme activities involving approximately 450 students and staff.
- Support occasional Saturday activities where required, with time off provided after the summer programme.
Programme Administration
- Respond to student enquiries, process applications, and monitor course enrolment.
- Send offer emails and liaise with the Office of the University Registrar (OUR) regarding Non-Graduating (NG) students' applications and supporting documents.
- Assist with course allocation and preparation of class lists for lecturers and departments.
- Coordinate with relevant University offices on student matriculation, venue bookings, accommodation arrangements, course information, and lecturer details.
- Prepare student feedback forms and consolidate lecturers' feedback for post-programme review.
- Maintain records of programme expenses and liaise with Finance colleagues on financial reconciliation.
B. FASStrack Youth Academy
- Provide administrative, logistical and event support for FASStrack Youth Academy programmes, including local and overseas editions where required.
C. Student Exchange Programme (SEP)
- Verify and consolidate students' application documents.
- Monitor submissions and follow up on outstanding documents or information.
- Provide administrative support for students' credit transfer matters.
Qualifications
- Minimum GCE 'N' Level qualification or equivalent.