Temporary Overhire Usher

POSITION/ROLE OVERVIEW

The Front of House area at The New School's College of Performing Arts is seeking highly qualified Overhire Ushers to join its team. Reporting to the Manager of Event Operations, the Overhire Usher is directly responsible for greeting and assisting patrons, distributing printed programs, and checking in audience members using an app-based system.

Ushers are a key part of the patron experience at the College of Performing Arts. Ushers will make patrons feel welcome at performance events by greeting them and helping them navigate on-campus facilities and performance venues. Ushers will assist with additional operational tasks such as facilitating artist entry from the greenroom or executing some light stage changes during performances.

This is an overhire position without regular or guaranteed weekly hours. Opportunities for work will be scheduled on an as-needed basis by the Front of House department. This position may be renewed pending institutional need and availability of funding.

CORE CAPABILITIES, PRIMARY DUTIES, AND RESPONSIBILITIES

• Greet patrons and answer their questions about the performance as well as on-site facilities and performance venues
• Distribute printed programs to patrons
• Check in patrons using an app-based check-in system
• Execute stage changes and/or lighting changes for classical music recitals when assigned
• Additional responsibilities as assigned

QUALIFICATIONS

• Background and education in the performing arts
• Punctual, responsible, and personable
• Ability to work evenings and weekends

PREFERRED QUALIFICATIONS

• 2 years usher experience
• 2 years customer service experience
• 4-year Bachelor's Degree or equivalent professional experience