requirements.
Provides input to supervisor on employee work performance and
behaviors; assists in ensuring a fair, open and inclusive work
environment in accordance with the District's mission, goals and
values.
Oversees and participates in the day-to-day operation and
service delivery of a student services program or department;
assists current and potential students with understanding and
completing matriculation requirements, applications, forms and
meeting program requirements; organizes and implements orientation
activities, workshops, conferences, cultural experiences and
academic support/tutoring programs to encourage engagement in
student life/activities.
Provides academic advising services including career and
educational advising of individuals and groups and orientation and
transfer advising services; assists students in selection of a
major and facilitates career exploration and transfer program
activities related to their educational goals and career pathways;
advises students on certificate, vocational, associate degree and
transfer programs and courses of study.
Screens student needs for Counselors and schedules student
counseling appointments or provides referrals to other campus and
community programs; coordinates student access to multiple forms of
student services and support including providing accommodations for
disabled students and access to educational and financial aid and
assisting with maintenance of minimum program requirements and
documentation; assists students with access to food, financial,
mental health, legal and housing resources.
Determines student initial and ongoing eligibility for programs
or services; tracks student progress and adherence to program
guidelines; initiates and maintains permanent student records and
associated coding; verifies documentation from third-party
providers; updates student status and releases holds following
established District policies and procedures.
Acts as a liaison to local elementary, middle and high schools,
adult education programs, community groups and school districts to
identify, target and recruit potential program participants; plans,
schedules and facilitates program activities to assist students
with matriculation activities; provides information to students on
college course offerings and prerequisites, majors and transfers
and coordinates with Counselors to create education plans.
Organizes and implements student leadership opportunities
through student clubs, service learning, summer work study
programs, student government and leadership opportunities within
the program; provides training on public speaking, conducting
meetings and mentoring others as well as information on the
importance of other soft skills; oversees administration of
student-related budgets and funds; ensures efficacy of student
government elections and operations; oversees and participates in
the recruitment, selection and training of student club leadership;
ensures student clubs meet minimum requirements.
Oversees and participates in program tracking and data input
and ensures District, state and federal guidelines are met;
develops, maintains and audits spreadsheets, databases and reports;
utilizes third-party portals and databases to research and track
student information; coordinates with other college departments
regarding financial aid, tracking student work hours, payments and
reimbursements.
Conducts studies and complex data analyses to evaluate the
effectiveness of current programs; makes recommendations on program
enhancements/service areas and may assist in assessing student area
outcomes in applicable programs.
Coordinates logistics of major programs and events, including
liaising with event participants and securing vendors and sponsors;
works with other campus departments and facilities; schedules
locations, orders food, materials and supplies; troubleshoots
onsite, proactively resolving issues.
Demonstrates sensitivity to and understanding of historically
minoritized groups and participates in professional development
activities to increase cultural competency to enhance equity-minded
practices within the District.
OTHER
DUTIES
- May participate in program and grant administration functions
including grant writing, collecting program data, budget monitoring
and generating performance and annual progress reports.
- Oversees program marketing including preparation and production
of promotional materials, invitations and publications; updates
and maintains the department or program website and social media
accounts.
- May serve as an advisor to student government.
- Represents the District and participates in state and national
program training and development and professional group meetings;
stays abreast of new trends and innovations in the program and
grant area.
- Maintains and purchases inventory and supplies.
- May collaborate with athletics to implement Intramural program,
coordinate mascot appearances, and coordinate game management
logistics including securing entertainment.
- Performs related duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE,
SKILLS AND ABILITIES
Knowledge
of:
- Student services program goals, objectives, policies,
procedures and practices applicable to area of assignment.
- District assessment, matriculation and course prerequisite
policies as applicable to areas of responsibility.
- Principles, methods and practices applicable to the design and
implementation of public relations, outreach and marketing
programs.
- District student recordkeeping practices and procedures for
processing student information and interpreting input and output
data.
- College and District organization, rules, policies and
procedures applicable to departmental and division operations.
- Practices and techniques of sound business communication;
correct English usage, including spelling, grammar and
punctuation.
- District policies, procedures and rules regarding budgeting,
purchasing and travel/training and expense reporting.
- Basic grants administration, methods and practices.
- Research methods and analysis techniques.
- Applicable sections of the California Education Code, Title V
and other applicable laws and grant/categorical funding
requirements.
- The Family Educational Rights and Privacy Act and other
District, state and federal laws, rules, regulations and policies
governing student records.
- Safety policies and work practices applicable to the work being
performed.
- Basic principles and practices of employee work guidance and
direction.
- Personnel Commission Rules, Board Policies, Administrative
Regulations, Human Resources procedures and collective bargaining
agreements.
- Uses and operations of scanners, phone systems, computers,
standard business software, and database and spreadsheet
applications.
Skills and
Abilities to:
- Assist in planning and in assigning, scheduling, and reviewing
the work of assigned staff.
- Communicate information accurately and effectively; understand
requests for information or assistance; maintain a courteous and
tactful manner when under pressure or in an antagonistic
situation.
- Coordinate and implement resources, services and outreach
activities to recruit, retain and assist students, particularly
at-risk students.
- Screen for and schedule counseling appointments.
- Analyze problems, evaluate alternatives and recommend or adopt
effective courses of action in accordance with established policies
and procedures.
- Set priorities and exercise sound judgment within areas of
responsibility.
- Compose clear, concise and comprehensive analyses,
correspondence, reports, studies, agreements, presentations and
other written materials.
- Track and report statistical information utilizing complex
spreadsheets and databases.
- Understand, interpret, explain and apply applicable laws,
codes, regulations, policies and procedures.
- Effectively engage and support historically minoritized groups
by addressing issues of equity and improving culturally responsive
service-oriented practices.
- Communicate effectively, orally and in writing.
- Maintain confidentiality of District and student files and
records.
- Make presentations and present proposals and recommendations
clearly, logically and persuasively to diverse audiences.
- Operate a computer and use standard business software.
- Represent the District effectively one on one and in a variety
of group settings.
- Exercise tact and diplomacy in dealing with concerned people
and sensitive, complex and confidential student issues and
situations.
- Establish and maintain effective working relationships with all
those encountered in the course of work.
EDUCATION
AND EXPERIENCE
Graduation from an accredited college or university with a
bachelor's degree in education, psychology, communications, public
relations, business administration or another relevant field, and
one year of closely related work experience in assigned student
support services area; or an equivalent combination of training and
experience.
LICENSES,
CERTIFICATES AND OTHER REQUIREMENTS
Certain assignments may require a valid California driver's license
and the ability to maintain insurability under the District's
vehicle insurance program.
PHYSICAL
AND MENTAL DEMANDS
The physical and mental demands described here are representative
of those that must be met by employees to successfully perform the
essential functions of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Physical
Demands
While performing the duties of this class, employees are regularly
required to sit; talk or hear, in person and by telephone; use
hands repetitively to finger, handle, feel or operate standard
office equipment; and reach with hands and arms. Employees are
frequently required to walk and stand and stand for long periods at
a time; and lift up to 10 pounds and occasionally up to 25
pounds.
Specific vision abilities required by this job include close vision
and the ability to adjust focus.
Mental
Demands
While performing the duties of this class, employees are regularly
required to use written and oral communication skills; read and
interpret data, information and documents; analyze and solve
problems; observe and interpret situations; learn and apply new
information or skills; perform highly detailed work; work on
multiple, concurrent tasks; work with frequent interruptions; work
under intensive deadlines; and interact with District managers,
staff, the public and others encountered in the course of
work.
WORKING
ENVIRONMENT
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential duties of this class. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Employees work under typical office conditions subject to frequent
public contact, interruption and intermittent exposure to
individuals acting in a disagreeable fashion.
The employee may be required to travel to locations other than
assigned work site and to adjust to work schedule changes and
requirements to work overtime.
Assessment Process
Only the most qualified applicants will be invited to
interview for the assignment.
The current vacancy is in the Student Services
department.Schedule: Monday - Friday
8am-5pm
To apply, visit https://www.schooljobs.com/careers/scccd/jobs/5439769/temporary-senior-program-specialist-student-services
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