"Youth Career Navigator"

Location 

Bolivia

Job Type

Full-Time

Job Number

202400022

Department

Workforce Innovation and Opportunity Act

Opening Date

07/19/2024

Closing Date

8/19/2024 11:59 PM Eastern

General Function

GENERAL FUNCTION:   

Under general supervision, the Career Navigator will provide case management and career counseling to Youth WIOA program participants. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Essential Duties and Responsibilites

ESSENTIAL DUTIES:                                                                      

•   Provide individualized assessment of work, family and personal development needs and opportunities for  

  Youth.

•   Create application in the NCWorks system for customers who have provided all required documents
•   Scan all documents into NCWorks to ensure all documents for determining eligibility are correctly uploaded
•   Determine customer eligibility, provide program orientation, complete objective assessment

  and individualized employment plan

•   Build professional one-on-one working relationships with participants to assist in eliminating challenges 

  that are hindrances to obtaining and retaining employment

•   Provide referrals to appropriate community service or social service agencies when needed
•   Encourage individuals to participate in and follow through with planned activities as outlined in contract 

  with funding agency

•   Oversee participant activities and assist with workshop schedules
•   Create solutions to participant attendance problems
•   Maintain organized database of customers and keep detailed documentation of all contacts. Maintain 

  participant files as specified by contractor.

•   Share information with appropriate staff and/or funding agencies
•   Provide consistent and comprehensive case management follow-up and retention services, ensuring that 

  post-placement contacts are made as required by specific contract while accommodating participant work 

         schedules

•   Document all participant contacts and activities in case progress notes within NCWorks Online
•   Ensure that positive outcomes and goals are met as required by contract
•   Work with the team on implementing processes that increase participant engagement
•   Serve as staff in the NCWorks Career Center and cross-train to achieve Integrated Service Delivery goals
•   Other duties as assigned

Minimum Qualifications

MINIMUM REQUIREMENTS:

• Bachelor’s Degree; or
• Associate Degree and two years of experience managing data and customer interactions; or
• An appropriate combination of education and/or experience

Preferred Requirements

PREFERRED REQUIREMENTS

• Knowledge of WIOA policies and procedures
• Career counseling experience

Agency

Brunswick Community College (NC)

Address

50 College Road NE

Bolivia, North Carolina, 28422

Phone

910-755-7391

Website

https://www.brunswickcc.edu/