Job Details
Working Title: Testing Center Assistant H-491
Role Title: Education Support Assistant
Position Number: H-491
FLSA: Non Exempt
Appointment Type: Part Time
Type of Posting: General Public
Is Sensitive Position?: No
Designated Personnel: Yes
Responsible Employee: This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.
If Designated Personnel, please paste statement: This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest: No
If Statement of Economic Interest, please paste statement: This position does NOT require a Statement of Personal Economic Interest.
Is this a restricted position subject to availability of funding?: No
Departmental Objective: The objective of the Office of Accessibility Care Team Support is to ensure equal access to the university’s educational programs, services, and activities by providing reasonable accommodations, support services, and resources that promote an inclusive and accessible learning environment.
Purpose of the Position: The Testing Center Assistant (TCA) will support the overall operations and core testing functions of the CNU Student Testing Center with a focus on “Students First” philosophy. This position will require effective communication skills, especially when proctoring exams, collecting testing materials, and problem-solving typical issues that can arise. The TCA will ensure privacy of testing services while upholding the integrity of the testing center and ensuring students can take exams in a distraction-free environment.
Knowledge, Skills, and Abilities Related to Position:
- Excellent customer service in a fast-paced environment
- Basic knowledge of computer operations, with experience using word processing software and spreadsheet applications
- Ability to multi-task, be detail-oriented, and maintain privacy
- Strong communication skills, both oral and written
- Commitment to support unique student needs and deliver appropriate accommodations for student success
- Ability to work independently, as well as to collaborate with others
- Ability to work with schedule that may be adjusted during peak academic testing periods to meet operational needs
Education, Experience, Licensure, Certification Required:
Education:
- High school graduate or equivalent education/experience that equates to a high school diploma
Experience:
- Experience with customer service
Additional Consideration(s):
Experience:
- Experience in an educational setting, preferably higher education
- Experience in a formal testing environment
- Experience working with students who have disabilities
- Knowledge of Section 504 of the Rehabilitation Act of 1973, the ADA of 2008, the Family Educational Rights and Privacy Act (FERPA), and other appropriate laws
Role Code: 29141
Salary Information: Salary $16.26 to $20.32 an hour, Commensurate with Education and Experience
Conditions of Employment:
- This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period.
- Selected candidate will be required to attend a 2-Day New Employee Orientation Program.
Is this position telework eligible?: No
Light Lifting (less than 20 lbs.): Marginal
Moderate Lifting (20-50 lbs.): Non-Applicable
Heavy Lifting (more than 50 lbs.): Non-Applicable
Pushing/Pulling: Marginal
Standing: Essential
Sitting: Essential
Bending: Essential
Walking: Essential
Climbing: Marginal
Reaching: Marginal
Repetitive Motion: Marginal
Fast Pace: Essential
Average Pace: Marginal
Multiple Priorities: Essential
Intense Customer Interaction: Essential
Multiple Stimuli: Essential
Frequent Changes: Essential
Memory: Essential
Reasoning: Essential
Hearing: Essential
Reading: Essential
Analyzing: Essential
Logic: Essential
Verbal Communication: Essential
Written Communication: Essential
Number of Vacancies: 1
Posting Date: 08/17/2026
Closing Date: 11/02/2026
Open Until Filled: No
Special Instructions to Applicants: CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).
In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.
Quick Link for Direct Access to Posting: https://jobs.cnu.edu/postings/21142
EEO/Diversity Statement(s): Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement
Reasonable Accommodation Request: Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.
Alternative Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to upload an approved AHP Letter received from the Department for Aging & Rehabilitative Services (DARS) or from the Department for the Blind & Vision Impaired (DBVI) to their applications.
Note: Certificates of Disability provided by DARS or DBVI dated April 1, 2022, through February 29, 2024, will still be accepted as applicable for the AHP. The name change to AHP Letter became effective March 1, 2024.
Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their AHP Letter.
Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Background Check: Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.