Testing Technician (On call)

Job Vacancy Announcement

Position Title
Testing Technician (On call)

Position Type
Staff

Department
Testing Center

FLSA
Non-Exempt

Full Time or Part Time
Part Time

Grade
5

Hiring Salary Range
$16.30-$17.93/Hourly

Regular or Temporary
Temporary

Job Description Summary

Responsible for performing testing activities in the College’s instructional and placement testing center, providing testing support to students and faculty utilizing the college’s testing facilities.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• High School diploma, GED, or equivalent.
• One to two years of experience in customer relations or customer service.
• Windows proficiency and data entry experience.

Essential Duties

• Provides testing support to students and faculty utilizing the college’s testing facilities.
• Obtains and maintains proctor certifications as directed.
• Adheres to proctor rules and requirements as detailed by certifying agencies and companies.
• Administers placement, instructional, and other exams.
• Communicates with faculty regarding policies and procedures.
• Communicates testing instructions in a friendly, courteous, and clear manner.
• Requests and inspects valid identification of students wishing to use the testing center.
• Utilizes internet and local network software to prepare and print test scores.
• Utilizes Internet and local network to administer instructional on-line tests.
• Assists in maintaining appropriate assessment atmosphere.
• Evaluates student needs and requirements by reviewing test history.
• Assists students with keyboarding techniques required for testing via computer.
• Maintains student records.
• Maintains filing of student exams.
• Assists with preparation of testing materials.
• Prepares instructional materials. Processes completed tests.
• Maintains test security. Ensures academic integrity and reports to any breach of academic integrity.
• Accepts telephone inquiries and contact with general public.
• Maintains cordial and cooperative working relationships with college community.
• Performs other related work as required.

Knowledge, Skills and Abilities

• Customer service skills; ability to work under pressure
• Ability to maintain accurate records and files
• Data entry and/or keyboarding skills
• Knowledge of Windows software
• Ability to maintain good judgement.