Theatre Production Assistant - Front House

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute. Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

St. Charles Community College seeks a Part-time temporary Theatre Production Assistant (Front of House) to perform various duties associated with the scheduled operation of the theatre and affiliated technical areas on campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates ticketing software, including financial transactions.
• Assists with opening and closing of box office.
• Balance cash drawer and makes change when necessary.
• Answers incoming telephone calls, determines purpose of callers; takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Communicates with customers professionally.
• Assists theatre patrons with seating concerns and disability accommodations.
• Interacts with volunteer ushers to assure excellent customer service.
• Insures adherence to College and theatre policies, notifies FT staff when violations occur.
• Aids with set-up for theatre open houses and similar events.

QUALIFICATIONS

• Basic computer skills
• Basic keyboarding skills
• Strong communication skills and customer service experience
• Cash handling experience
• Multi-task and work in a fast-paced environment.
• Frequently lift and/or move up to 20 pounds.