This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Job Description
Essential Functions:
- Provide front line customer service on a daily basis for both inbound calls and walk-up patrons at Bridger Fieldhouse ticket office
- Utilize Paciolan ticket software. Prior knowledge is not necessary as we will provide training
- Take orders for tickets and answer ticket related questions
- Have the opportunity to work events for ticketed sports as well (football, m/w soccer, m/w basketball, & baseball)
- Game day duties include ticket sales, will call, & recruit/player guest ticket distribution
Other Functions:
- Performs other duties as assigned
Required Education, Knowledge, Skills, Abilities:
- Microsoft Office suite
- Professional Communication Skills (email, phone, & in person customer interactions)
Accountabilities:
Physical Requirements:
- Minor lifting (ticket stock and ticket printers)
Additional Job Description
Time Type Requirement
Part time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.
