"Ticket Office Coordinator"

Job Details

San Marcos, TX

Texas State University

Ticket Office Coordinator

Posting Number: 2026028

Location: San Marcos

Department: Strutters Ticket Mktg Cheer

Recruitment Type: Open Recruiting

Job Type: Full-Time

Monthly Salary: commensurate with experience

Job Category: Non-Exempt

Required Qualifications:

• Demonstrated knowledge in the area of ticket sales
• Demonstrated effective communication and computer skills
• Skill in customer service
• Ability to establish rapport with internal and external constituent
• Ability to work nights, weekends and holidays.

Preferred Qualifications:

• Bachelors’ degree with additional consideration to applicants who possess a Masters degree.
• Prior experience with Paciolan or other Ticketing Software

Job Description:

Texas State University is seeking applications for the position of Ticket Office Coordinator for the Texas State Athletic Department, under the direction of the Associate AD for Ticket Sales and Operations. This position is full time and benefits eligible, with the potential for the Department to provide housing support.

Job Duties:

• Solicit and renew current season ticket holders and manage annual season ticket drives.
• Collaborate with the Athletic Ticket Office call center to drive ticket sales.
• Manage group sales orders and fulfill related requests.
• Oversee on-site ticket operations for athletic events.
• Coordinate and manage social media efforts and individual game ticket promotions in partnership with the Marketing Department.
• Prepare and maintain ticket sales reports.
• Represent the university at athletic contests, campus, and community events to promote goodwill and the Department of Athletics.
• Ensure compliance with NCAA, Conference, State of Texas, university, and departmental policies and procedures.
• Perform other duties as assigned by the Associate Athletic Director for Ticket Sales and Operations.

Additional Information to Applicants:

Job Open Date: 09/18/2025

Job Close Date:

Open Until Filled: Yes

Normal Work Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Normal Work Hours Start: 8:00AM

Normal Work Hours End: 5:00PM (Evenings as required)

Posting Notices:

Legal and Required Notices:

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Quicklink: https://jobs.hr.txstate.edu/postings/54210

For a detailed description of this position and to apply, visit https://jobs.hr.txstate.edu/postings/54210 or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.

About Texas State and San Marcos:

Texas State University is a emerging research institution located in the burgeoning Austin-San Antonio corridor and in the beautiful Texas Hill Country. It is the largest of eight campuses in the Texas State University System and one of the 75 largest universities in the country, with over 38,000 students and approximately 4,000 faculty and staff

Texas State is located in San Marcos, a growing community of over 50,000 people located about half way between Austin and San Antonio. Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and pecan trees on the campus add to the charm of the university's picturesque setting. Our location on the banks of the San Marcos River provides outdoor recreational activities throughout the year.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.