Ticket Office Operations Assistant

Essential Job Duties

The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men’s and women’s basketball, volleyball, baseball, softball, wrestling, and gymnastics. Ticket Office employees will be responsible for providing assistance to the ticket office and its customers on game days. They will be handling customer inquiries, the distribution of event tickets, and other tasks as needed.

Part-time Ticket Office employees will learn how to use the Paciolan Ticketing System for walk-up sales on the day of the game. Part-time employees will work home NC State sports events. Work schedules are flexible and can be coordinated with the part-time employee supervisor.

Other Work/Responsibilities

Other duties as directed by supervisor.

Minimum Experience/Education

High School Diploma

Department Required Skills

• Willing to work as many home Football and Men’s basketball games as possible.
• Must be able to work 5-20 hours a week, including evenings and weekends as assigned by the student supervisor.
• Previous customer service experience.
• Ability to effectively communicate with and assist customers.
• Ability to thrive in a fast-paced and interactive setting.
• Skilled in handling cash transactions.

Work Schedule

Hours may vary. Nights and weekends as required.