"Ticket Seller (Temporary)"

Job Description

Primary Purpose:

The Ticket Seller will support the Box Office Operations for the University of the Pacific. The Ticket Seller primarily supports Pacific Athletic ticketing events, but there may be other ticketed events available such as the theater, commencement, and various campus-wide events.

Hiring for multiple positions. Employees choose what games they are available to work. Looking for employees who have a positive attitude and customer service experience. Individuals could work two (2) to three (3) hours per home game. The ticket office is located inside the Pacific Intercollegiate Athletics Center (adjacent to the Spanos Center).

Essential Functions:

Pacific Box Office Ticket Sellers work Pacific Athletic events selling tickets on the day of game or for outside vendors who rent Pacific facilities. Ticket Sellers are responsible for:

• Selling tickets to guests coming to ticketed athletic events.
• Scan ticket barcodes as patrons enter the facility.
• Performs other duties as assigned or requested.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications:

• High School Diploma or General Education Development (GED).

Preferred Qualifications:

• One (1) year in a customer service-related role.
• Comfortable speaking and dealing with the public.
• Basic Knowledge of computers and printers.
• Basic mathematic skills.
• Bilingual in Spanish.
• Familiar with box office and/or ticketing operations.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work performed in office environment with normal noise levels. Occasional exposure to outside and various weather conditions. Frequent sitting, verbal communication and repetitive use of hands and wrists. Occasional standing, walking, bending, kneeling and squatting. May be required to lift up to 25 lbs.

Work Environment/Work Week/Travel: Work is performed primarily in a standard office environment. Work performed during standard business hours, overtime may be necessary based on business needs. Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business. The University's insurance carrier reserves the right to exclude applicants based on their driving record.

Hiring Range:

$16.50 - $18.50 per hour; We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement:

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.