Tool Crib & VMI Specialist (Field Service)

Title: Tool Crib & VMI Specialist (Field Service)

Location: Plymouth, MN (with 40% regional travel)

Salary Range: $28.00 - $32.00 / hour

Schedule: Monday – Friday, 7:00 AM – 4:00 PM

About the Role:

Are you an experienced Tool Crib Attendant, an Industrial Distributor Specialist (Fastenal, MSC, Grainger), or a Machinist looking to step away from physical machine operation into a technical, client-facing career?

If so, this is the perfect opportunity to leverage your cutting tool knowledge in a new direction. In this role, you will travel regionally (approx. 40% via car/airplane) to install, optimize, and maintain automated tool vending and inventory systems directly at our customer manufacturing facilities.

What We Offer:

- $28.00 - $32.00/hour (with annual performance & salary reviews)

- Day 1 Benefits: Excellent Medical, Dental, and Vision Insurance

- 401(k) with Company Match

- Generous Paid Time Off (Holidays, Personal, & Vacation)

Key Responsibilities:

- Client-Site Audits: Assess, identify, and collect tooling inventory data at customer locations.

- System Installation: Lead or support the physical installation of automated tool-vending hardware, organize/label customer tooling, and establish inventory tracking databases using Excel.

- Customer Training: Provide professional, friendly on-site software training to client teams post-installation.

- Tech Support: Perform ongoing remote and on-site software maintenance and hardware support for vending machinery.

- Warehouse Backup: Provide localized support to our internal Tool Crib, delivery routes, and warehouse when not traveling.

What We Are Looking For:

- 3+ years of Tool Crib management, industrial inventory (VMI), or related machining/manufacturing environment experience.

- Strong Cutting Tool Literacy: Must easily identify common cutting tool types (inserts, end mills, drills, taps) and communicate using standard terminology.

- Tech & Excel Savvy: Proficient computer skills, including the ability to utilize Excel for organizing inventory data and maintaining basic software systems.

- Field-Ready & Client-Facing: Professional customer service skills with a friendly, outgoing personality.

- VMI Familiarity (A Plus!): Prior exposure to industrial vending or tool management software (Fast Track, Cribware, Tool Boss, Matrix, CribMaster, AutoCrib, etc.) is highly helpful but not required.

Requirements:

- Ability to travel up to 40% of the time via car or airplane.

- Valid Driver’s License with a clean, acceptable driving record.

Why Join Productivity Inc.?

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief: Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Apply Now

Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.

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