Job no: 543778
Work type: Full Time
Location: Sydney, NSW
Categories: Information Technology, Student Services, Analyst
- Employment Type: Full-time (35 hours per week)
- Duration: Fixed-term contract for 12 months
- Remuneration: $132,445 - $149,228 + 17% superannuation and leave loading
- Location: UNSW Kensington Campus – Hybrid work arrangement (2-3 days onsite)
About UNSW
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.
Why Your Role Matters
UNSW is transforming the digital foundation of teaching and learning. As Training Analyst, you will help make that change real by ensuring staff and students can confidently use the new and improved LMS ecosystem in their everyday work and study.
You will sit at the intersection of learning, technology and organisational change, conducting training needs analysis and translating complex impacts into practical, engaging and fit-for-purpose training approaches that support adoption across the University.
Working closely with technical subject matter experts, the Training Lead, Training Managers and Change Managers, you will design and deliver training activities and collateral across traditional and digital channels, tailored to the needs and preferences of different stakeholder groups.
Reporting to the Training Lead and working without direct reports, you will operate within the Change and Transformation workstream and drive tactical or strategic training initiatives through influence, consultation and collaboration, while using feedback and evidence to continuously improve the experience and effectiveness of LMS training.
Responsibilities Summary
- Partner with technical subject matter experts, the Training Lead and Training Manager and Change Managers to understand the technology, change impacts and capability requirements associated with the LMS transformation.
- Conduct training needs analysis across impacted staff and student groups, identifying the knowledge, skills and support required to enable successful adoption.
- Analyse proposed changes and develop fit-for-purpose training approaches and strategies aligned to the needs of the LMS transformation and its stakeholders.
- Drive tactical and strategic training initiatives connected to LMS priorities in teaching, learning and the student experience, using professional expertise to promote positive outcomes.
- Provide advice to the LMS team on effective approaches for faculties and students, drawing on consultation with faculty professional and academic staff, students and other key stakeholders.
- Design and develop high-quality training plans, activities and collateral across multiple channels and media, including traditional and digital formats.
- Tailor training content and delivery methods to the preferences, contexts and capability needs of impacted stakeholder groups.
- Consult and work collaboratively with stakeholders and subject matter experts to develop and deliver practical, relevant and engaging training deliverables.
- Manage training deliverables and activities within agreed timeframes, maintaining quality, organisation and responsiveness across competing priorities.
- Actively seek and analyse participant feedback to measure engagement and training effectiveness, identify improvement opportunities and strengthen future sessions and resources.
- Support the Training Lead and Senior Change Manager in developing approaches and frameworks for managing people-related change and the impacts of transformation initiatives.
For more information regarding the responsibilities for this role, please refer to the Position Description at JOBS@UNSW.
Skills and Experience Summary
- Relevant tertiary qualifications with subsequent experience, or an equivalent level of knowledge gained through education, training and experience.
- Demonstrated experience, 3+ years, developing and delivering training plans that support organisational change.
- Ability to distil complex information into clear, simple and engaging messages for a variety of audiences.
- Knowledge of traditional and contemporary training methods, including mentoring, coaching, on-the-job and classroom training, e-learning, workshops and simulations.
- Excellent communication, facilitation and leadership skills, with the ability to manage training programs and collaborate effectively across teams.
- Ability to work in a highly adaptable, consultative and collaborative manner while maintaining a strong focus on outcomes.
- Demonstrated ability to evaluate training program effectiveness and gather participant feedback to improve future sessions and learning resources.
- Knowledge of change management principles, particularly in the implementation of new training initiatives, processes and technology-enabled ways of working.
- Excellent time management and organisational skills, with the ability to navigate competing deadlines and manage multiple deliverables.
- An understanding of and commitment to UNSW's goals, objectives and values in action, together with relevant policies, guidelines and health and safety responsibilities.
Benefits and Culture
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
How to Apply
Submit your CV along with a cover letter addressing your suitability for the role via the application portal before Friday, the 20th of November 2026 at 11:30pm on the application portal.
Get in Touch
For queries about the recruitment process, please contact the Talent Acquisition Partner, Ayla Kamal on: ayla.kamal@unsw.edu.au
For queries about the role, please contact the PMO Lead, Maria Petrou on: maria.petrou@unsw.edu.au
Applications sent via email will not be accepted, please apply via the application portal.
Pre-Employment Checks
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.
UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
Advertised: 06 Nov 2026 AUS Eastern Daylight Time
Applications close: 20 Nov 2026 AUS Eastern Daylight Time